FDA Adverse Event Malfunction Summary report: N

ENTRAK 2500

MDR report key: 2100822 · Received May 12, 2011

Report

Report Number
1720753-2011-07292
Event Type
Malfunction
Date Received
May 12, 2011
Date of Event
April 26, 2011
Report Date
May 12, 2011
Manufacturer
GE OEC MEDICAL SYSTEMS (SLC)
Product Code
LLZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A GE SERVICE REP INSTRUCTED THE CUSTOMER OVER THE PHONE TO RELOAD THE PT SCAN, AND TO RECALIBRATE THE FIRST INSTRUMENT. THE SYSTEM WAS TESTED AND FOUND TO BE WORKING AS INTENDED AND PUT BACK INTO SERVICE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE SYSTEM WOULD DISPLAY AN ERROR MESSAGE SAYING THAT THE VERIFICATION POINT WAS NOT CORRECT. NO PT INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ENTRAK 2500 RADIOLOGICAL IMAGE PROCESSING LLZ GE OEC MEDICAL SYSTEMS (SLC) ENTRAK 2500

Patients

Seq Age Sex Outcome Treatment
1