FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 2100669 · Received May 12, 2011

Report

Report Number
1644487-2011-01073
Event Type
Malfunction
Date Received
May 12, 2011
Date of Event
April 12, 2011
Report Date
April 12, 2011
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
NURSE

Narratives

Description of Event or Problem · 1

IT WAS INITIALLY REPORTED BY A NURSE THAT HE WAS HAVING COMMUNICATION DIFFICULTIES USING HIS PROGRAMMING SYSTEM. FURTHER INFORMATION WAS RECEIVED FORM THE NURSE INDICATING THAT TROUBLESHOOTING CONSISTED OF CHECKING WAND'S BATTERY WHICH WAS OK. MOREOVER, THE NURSE INDICATED THAT HE HAD AN ISSUE WITH THE CONNECTION TO THE WAND AND HAD TO HOLD THE CABLE AT AN UPWARD ANGLE SOMETIMES. ADDITIONAL INFORMATION FROM A COMPANY REPRESENTATIVE REVEALED THAT A FOLLOW-UP WITH THE SITE CONFIRMED THERE WAS A PROBLEM WITH A LOOSE CONNECTOR SOCKET ON THE HANDHELD. AT THE MOMENT, A NEW PROGRAMMING WAND WAS SENT TO THE NURSE IN ORDER TO CONFIRM THE ALLEGATION OF THE HANDHELD SOCKET. GOOD FAITH ATTEMPTS TO OBTAIN ADDITIONAL INFORMATION HAVE BEEN UNSUCCESSFUL TO DATE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE LYJ CYBERONICS, INC. 250

Patients

Seq Age Sex Outcome Treatment
1