FDA Adverse Event
Malfunction
Summary report: N
INSTA TRAK 3500
MDR report key: 2100246
·
Received May 16, 2011
Report
- Report Number
- 1720753-2011-07362
- Event Type
- Malfunction
- Date Received
- May 16, 2011
- Date of Event
- May 4, 2011
- Report Date
- May 16, 2011
- Manufacturer
- GE OEC MEDICAL SYSTEMS (SLC)
- Product Code
- IZL
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
A GE SERVICE REPRESENTATIVE PERFORMED AN OVER THE PHONE INVESTIGATION. THE CUSTOMER WAS INSTRUCTED TO REPLACE THE RECEIVER CABLE, AND RELOAD THE PT SCAN, AND THE TRACKER SHOWED ACTIVE. THE SYSTEM WAS TESTED AND FOUND TO BE WORKING AS INTENDED AND PUT BACK INTO SERVICE.
Description of Event or Problem · 1
THE CUSTOMER REPORTED THAT THE SYSTEM DISPLAYED A TRACKING ERROR MESSAGE AND THAT THE MENU DISPLAYED THAT THE TRACKING WAS INACTIVE. NO PT INJURY WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | INSTA TRAK 3500 | RADIOLOGICAL IMAGE PROCESSING | IZL | GE OEC MEDICAL SYSTEMS (SLC) | INSTA TRAK 3500 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |