FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER.

MDR report key: 2098356 · Received May 22, 2011

Report

Report Number
2050012-2011-01880
Event Type
Malfunction
Date Received
May 22, 2011
Date of Event
April 21, 2011
Report Date
April 21, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLES WERE SERUM, NO SAMPLE ISSUES WERE NOTED, SERUM INDEXES WERE NOT RUN. FOR THE BOTH SAMPLES, THE FIRST RUN THAT WAS DONE GAVE "NO REAGENT ON SYSTEM" ERRORS FOR ALL CARTRIDGE CHEMISTRIES. CUSTOMER NOTED THAT QC IS ALSO OCCASIONALLY 0 AND WITHIN ACCEPTABLE RANGE WHEN RERUN. A BCI FIELD SERVICE ENGINEER (FSE) PERFORMED PREVENTIVE MAINTENANCE ON THE SAMPLE AND REAGENT PIPETTING SYSTEMS, WHICH HAS RESOLVED THE ISSUE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC (BCI) IN REGARDS TO ERRONEOUS LOW TBIL AND DBIL RESULTS ON TWO PATIENTS GENERATED BY UNICEL DXC 800 PRO CHEMISTRY ANALYZER. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THE SAMPLES WERE REPEATED AND HIGHER RESULTS WERE OBTAINED. NO AFFECT TO PATIENT TREATMENT, THE INCORRECT RESULTS WERE NOT REPORTED OUT OF THE LABORATORY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER. CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 800P N/A

Patients

Seq Age Sex Outcome Treatment
1