UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER.
Report
- Report Number
- 2050012-2011-01880
- Event Type
- Malfunction
- Date Received
- May 22, 2011
- Date of Event
- April 21, 2011
- Report Date
- April 21, 2011
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- K042291
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- OTHER
Narratives
THE SAMPLES WERE SERUM, NO SAMPLE ISSUES WERE NOTED, SERUM INDEXES WERE NOT RUN. FOR THE BOTH SAMPLES, THE FIRST RUN THAT WAS DONE GAVE "NO REAGENT ON SYSTEM" ERRORS FOR ALL CARTRIDGE CHEMISTRIES. CUSTOMER NOTED THAT QC IS ALSO OCCASIONALLY 0 AND WITHIN ACCEPTABLE RANGE WHEN RERUN. A BCI FIELD SERVICE ENGINEER (FSE) PERFORMED PREVENTIVE MAINTENANCE ON THE SAMPLE AND REAGENT PIPETTING SYSTEMS, WHICH HAS RESOLVED THE ISSUE.
A CUSTOMER CONTACTED BECKMAN COULTER INC (BCI) IN REGARDS TO ERRONEOUS LOW TBIL AND DBIL RESULTS ON TWO PATIENTS GENERATED BY UNICEL DXC 800 PRO CHEMISTRY ANALYZER. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THE SAMPLES WERE REPEATED AND HIGHER RESULTS WERE OBTAINED. NO AFFECT TO PATIENT TREATMENT, THE INCORRECT RESULTS WERE NOT REPORTED OUT OF THE LABORATORY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER. | CLINICAL CHEMISTRY ANALYZER | JJE | BECKMAN COULTER INC. | DXC 800P | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |