FDA Adverse Event Malfunction Summary report: N

CORTISOL

MDR report key: 2098145 · Received May 20, 2011

Report

Report Number
1823260-2011-02623
Event Type
Malfunction
Date Received
May 20, 2011
Date of Event
April 24, 2011
Report Date
July 22, 2011
Manufacturer
ROCHE DIAGNOSTICS
Product Code
NHG
PMA / PMN Number
K070788
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

(B)(6).

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THE CAUSE TO BE THE LEAKING DETECTION UNIT WHICH WAS DISCOVERED BY THE FIELD SERVICE REPRESENTATIVE. HE FOUND LIQUID HAD LEAKED ON A PCB BOARD AND CHANGED THE BOARD. THE ISSUE WAS SOLVED BY THE REPLACEMENT OF THE WHOLE DETECTION UNIT. NO PATIENTS WERE AFFECTED IN ANY WAY.

Description of Event or Problem · 1

THE USER RECEIVED QUESTIONABLE CORTISOL RESULTS FOR AN UNKNOWN NUMBER OF PATIENT SAMPLES FROM THE COBAS E601 ANALYZER SERIAL NUMBER (B)(4). OF THE PROVIDED DATA, THE RESULTS FOR ONE PATIENT SAMPLE WERE DISCREPANT AND REPORTED OUTSIDE THE LABORATORY. THE INITIAL RESULT WAS >63.44 UG/DL AND THE REPEAT RESULT ON (B)(6) 2011 WAS 97.89 UG/DL. NO ADVERSE EVENTS WERE ALLEGED REGARDING THE ISSUE. UPON EVALUATION OF THE ANALYZER, THE FIELD SERVICE REPRESENTATIVE DETERMINED THE DETECTION UNIT WAS DAMAGED DUE TO FLUID. HE REPLACED THE DETECTION UNIT AND VERIFIED THE ANALYZER OPERATION BY RUNNING PERFORMANCE TESTING WITH RESULTS WITHIN SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CORTISOL ENZYME IMMUNOASSAY, CORTISOL, SALIVARY NHG ROCHE DIAGNOSTICS NA 16130602

Patients

Seq Age Sex Outcome Treatment
1 075 YR