FDA Adverse Event Malfunction Summary report: N

ADVIA 1800 ANALYZER

MDR report key: 20961684 · Received December 18, 2024

Report

Report Number
2432235-2024-00351
Event Type
Malfunction
Date Received
December 18, 2024
Date of Event
November 26, 2024
Report Date
January 8, 2025
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
JJE
PMA / PMN Number
K990346
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

SIEMENS FILED THE INITIAL MDR 2432235-2024-00351 ON 18-DEC-2024. ADDITIONAL INFORMATION (26-DEC-2024): SIEMENS EVALUATED THE EVENT AND DETERMINED THAT POOR WASTE DRAINING BY REACTION TRAY WASH UNIT (WUD) AND DILUTION REACTION TRAY WASH UNIT (DWUD) POTENTIALLY CONTRIBUTED TO THE ERRONEOUS CONCENTRATED CARBON DIOXIDE (CO2_C) RESULTS. THE INVESTIGATION FINDINGS AND INVESTIGATION CONCLUSIONS CODES IN H6 WERE UPDATED TO REFLECT THE ADDITIONAL INFORMATION. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THIS DEVICE IS REQUIRED.

Additional Manufacturer Narrative · 0

A UNITED STATES (US) CUSTOMER CONTACTED A SIEMENS CUSTOMER CARE CENTER (CCC) AND REPORTED THAT ERRONEOUS CONCENTRATED CARBON DIOXIDE (CO2_C) RESULTS WERE OBTAINED ON MULTIPLE PATIENT SAMPLES ON AN ADVIA 1800 ANALYZER. THE CUSTOMER TURNED OFF THE ANALYZER. A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE CUSTOMER'S SITE. DURING THE VISIT, THE CSE INSPECTED THE INSTRUMENT, CLEARED PARTIAL CLOG ON THE REACTION TRAY WASH UNIT (WUD) OVERFLOW LINE, INSTALLED LARGE WATER PUMP (LWP) FILTER RETROFIT KIT, OBSERVED SLUGGISH ASPIRATION ON DILUTION REACTION TRAY WASH UNIT (DWUD) ASPIRATE NOZZLE 1, AND BACKFLUSHED IT. THEN, THE CSE VERIFIED SLUGGISH ASPIRATION ON DWUD ASPIRATE PORT 1, AND REPLACED NOZZLE, VALVE AND DWUD DILUTION WASH VALVE 1 (DWEV-01) ASPIRATE TUBING. THE CUSTOMER PERFORMED WASH 2 AND RAN QUALITY CONTROLS (QCS). THE CAUSE OF THE EVENT IS UNKNOWN. SIEMENS IS EVALUATING THE EVENT.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT ERRONEOUS CONCENTRATED CARBON DIOXIDE (CO2_C) RESULTS WERE OBTAINED ON MULTIPLE PATIENT SAMPLES ON AN ADVIA 1800 ANALYZER. THE INITIAL RESULTS WERE NOT REPORTED TO THE PHYSICIAN(S). THE SAMPLES WERE REPEATED ON AN ORIGINAL ANALYZER. THE REPEAT RESULTS MATCHED PATIENT¿S CLINICAL HISTORY AND WERE CONSIDERED CORRECT. THE CUSTOMER DID NOT PROVIDE SAMPLE DATA TO SIEMENS. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE ERRONEOUS CO2_C RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1720500 ADVIA 1800 ANALYZER ADVIA 1800 ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS INC. ADVIA 1800 ANALYZER

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown