ADVIA 1800 ANALYZER
Report
- Report Number
- 2432235-2024-00351
- Event Type
- Malfunction
- Date Received
- December 18, 2024
- Date of Event
- November 26, 2024
- Report Date
- January 8, 2025
- Manufacturer
- SIEMENS HEALTHCARE DIAGNOSTICS INC.
- Product Code
- JJE
- PMA / PMN Number
- K990346
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
SIEMENS FILED THE INITIAL MDR 2432235-2024-00351 ON 18-DEC-2024. ADDITIONAL INFORMATION (26-DEC-2024): SIEMENS EVALUATED THE EVENT AND DETERMINED THAT POOR WASTE DRAINING BY REACTION TRAY WASH UNIT (WUD) AND DILUTION REACTION TRAY WASH UNIT (DWUD) POTENTIALLY CONTRIBUTED TO THE ERRONEOUS CONCENTRATED CARBON DIOXIDE (CO2_C) RESULTS. THE INVESTIGATION FINDINGS AND INVESTIGATION CONCLUSIONS CODES IN H6 WERE UPDATED TO REFLECT THE ADDITIONAL INFORMATION. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THIS DEVICE IS REQUIRED.
A UNITED STATES (US) CUSTOMER CONTACTED A SIEMENS CUSTOMER CARE CENTER (CCC) AND REPORTED THAT ERRONEOUS CONCENTRATED CARBON DIOXIDE (CO2_C) RESULTS WERE OBTAINED ON MULTIPLE PATIENT SAMPLES ON AN ADVIA 1800 ANALYZER. THE CUSTOMER TURNED OFF THE ANALYZER. A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE CUSTOMER'S SITE. DURING THE VISIT, THE CSE INSPECTED THE INSTRUMENT, CLEARED PARTIAL CLOG ON THE REACTION TRAY WASH UNIT (WUD) OVERFLOW LINE, INSTALLED LARGE WATER PUMP (LWP) FILTER RETROFIT KIT, OBSERVED SLUGGISH ASPIRATION ON DILUTION REACTION TRAY WASH UNIT (DWUD) ASPIRATE NOZZLE 1, AND BACKFLUSHED IT. THEN, THE CSE VERIFIED SLUGGISH ASPIRATION ON DWUD ASPIRATE PORT 1, AND REPLACED NOZZLE, VALVE AND DWUD DILUTION WASH VALVE 1 (DWEV-01) ASPIRATE TUBING. THE CUSTOMER PERFORMED WASH 2 AND RAN QUALITY CONTROLS (QCS). THE CAUSE OF THE EVENT IS UNKNOWN. SIEMENS IS EVALUATING THE EVENT.
THE CUSTOMER REPORTED THAT ERRONEOUS CONCENTRATED CARBON DIOXIDE (CO2_C) RESULTS WERE OBTAINED ON MULTIPLE PATIENT SAMPLES ON AN ADVIA 1800 ANALYZER. THE INITIAL RESULTS WERE NOT REPORTED TO THE PHYSICIAN(S). THE SAMPLES WERE REPEATED ON AN ORIGINAL ANALYZER. THE REPEAT RESULTS MATCHED PATIENT¿S CLINICAL HISTORY AND WERE CONSIDERED CORRECT. THE CUSTOMER DID NOT PROVIDE SAMPLE DATA TO SIEMENS. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE ERRONEOUS CO2_C RESULTS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1720500 | ADVIA 1800 ANALYZER | ADVIA 1800 ANALYZER | JJE | SIEMENS HEALTHCARE DIAGNOSTICS INC. | ADVIA 1800 ANALYZER |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |