FDA Adverse Event Malfunction Summary report: N

COBAS E 402 ANALYTICAL UNIT

MDR report key: 20955045 · Received December 17, 2024

Report

Report Number
1823260-2024-03706
Event Type
Malfunction
Date Received
December 17, 2024
Date of Event
November 24, 2024
Report Date
December 27, 2024
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K220134
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SP
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE INVESTIGATION DETERMINED THE SERVICE ACTIONS RESOLVED THE ISSUE. MEDWATCH FIELDS D1, D2, D4, G1, AND G4 HAVE BEEN UPDATED.

Additional Manufacturer Narrative · 0

THE SERIAL NUMBER OF THE E 402 ANALYZER IS (B)(6). CALIBRATION AND CONTROLS WERE ACCEPTABLE. UPON REVIEW OF THE ALARM TRACE FOR (B)(6) 2024, 52 SAMPLE SHORT ALARMS AND 5 SAMPLE CLOT ALARMS WERE OBSERVED. THE FIELD SERVICE ENGINEER PERFORMED PRECISION STUDIES AND THESE RECOVERED WELL. AN INSTRUMENT CHECK WAS PERFORMED AND WAS ACCEPTABLE. THE SAMPLE PIPETTOR WAS NOT ADJUSTED WELL, SO HE ADJUSTED IT. THE ENGINEER NOTICED THAT THE SETTINGS FOR THE DETECTION OF AIR ASPIRATION WERE TURNED OFF, SO THESE SETTINGS WERE ACTIVATED. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THE INITIAL REPORTER STATED THEY RECEIVED DISCREPANT RESULTS FOR TWO SAMPLES COLLECTED FROM THE SAME PATIENT AND TESTED WITH ELECSYS TROPONIN T HS ON A COBAS PURE E 402 ANALYTICAL UNIT. THE FIRST SAMPLE FROM THE PATIENT INITIALLY RESULTED IN A TROPONIN T VALUE OF 834 PG/ML. THE SAMPLE WAS REPEATED ON (B)(6) 2024, RESULTING IN A VALUE OF < 3 PG/ML WITH A DATA FLAG. THE SAMPLE WAS ALSO REPEATED ON A SECOND ANALYZER ON (B)(6) 2024, RESULTING IN A VALUE OF 3.01 PG/ML. THE SECOND SAMPLE FROM THE PATIENT INITIALLY RESULTED IN A TROPONIN T VALUE OF 4.96 PG/ML. THE SAMPLE WAS REPEATED ON (B)(6) 2024, RESULTING IN A VALUE OF 15 PG/ML. THE SAMPLE WAS ALSO REPEATED ON A SECOND ANALYZER ON (B)(6) 2024, RESULTING IN A VALUE OF 13.9 PG/ML. THE CUSTOMER STATED THAT A VALUE OF 3 PG/ML FIT WITH THE PATIENT'S CLINICAL CONDITION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1486367 COBAS E 402 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS 77052801

Patients

Seq Age Sex Outcome Treatment
1 55 YR Female HIDROFEROL| MONOLITUM| OPTOVITE B12