ACE COLD COMPRESS, REUSABLE
Report
- Report Number
- 9710505-2011-00003
- Event Type
- Malfunction
- Date Received
- April 8, 2011
- Date of Event
- September 4, 2010
- Report Date
- March 31, 2011
- Manufacturer
- RAPID-AID CORP.
- Product Code
- IME
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MN, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
FROM THE INFO PROVIDED, IT IS DIFFICULT TO ASCERTAIN HOW THE PRODUCT WAS USED/STORED IN BETWEEN USES. SAMPLES WAS RECEIVED AND REVIEWED (BY THE DISTRIBUTOR). LOT INFO WAS NOT ON PACKAGE AND APPEARED TO BE RUBBED OFF. THERE APPEARED TO BE A SMALL CHANNEL IN THE SEAL AREA, WHICH WAS THE PROBABLE CAUSE OF THE LEAKAGE. IT IS NOT CLEAR HOW THE PRODUCT WAS STORED/USED PRIOR TO ISSUE. TEAM WILL CONTINUE TO MONITOR FOR ANY FUTURE COMPLAINTS RELATED TO THIS ISSUE. WE HAVE NOT BEEN ABLE TO GATHER ADD'L INFO. THIS IS CONSIDERED A FINAL REPORT.
CUSTOMER STATED ITEM WAS PURCHASED A LITTLE OVER 1 YEAR. SHE STATED ABOUT 1 MONTH AGO ((B)(6) 2010), THE PRODUCT BURST AND GOT ON HER SKIN, ON HER RIGHT LEG. SHE STATED AREA WAS A STRAWBERRY COLOR. SHE WASHED AREA WITH SOAP. THERE WAS NO MEDICATION APPLIED TO AREA. CUSTOMER STATED AREA WAS 4 X 2 INCHES. NOW AREA HAS TURNED A BROWNISH COLOR.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ACE COLD COMPRESS, REUSABLE | REUSABLE COLD COMPRESS | IME | RAPID-AID CORP. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |