FDA Adverse Event Malfunction Summary report: N

ACE COLD COMPRESS, REUSABLE

MDR report key: 2094527 · Received April 8, 2011

Report

Report Number
9710505-2011-00003
Event Type
Malfunction
Date Received
April 8, 2011
Date of Event
September 4, 2010
Report Date
March 31, 2011
Manufacturer
RAPID-AID CORP.
Product Code
IME
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

FROM THE INFO PROVIDED, IT IS DIFFICULT TO ASCERTAIN HOW THE PRODUCT WAS USED/STORED IN BETWEEN USES. SAMPLES WAS RECEIVED AND REVIEWED (BY THE DISTRIBUTOR). LOT INFO WAS NOT ON PACKAGE AND APPEARED TO BE RUBBED OFF. THERE APPEARED TO BE A SMALL CHANNEL IN THE SEAL AREA, WHICH WAS THE PROBABLE CAUSE OF THE LEAKAGE. IT IS NOT CLEAR HOW THE PRODUCT WAS STORED/USED PRIOR TO ISSUE. TEAM WILL CONTINUE TO MONITOR FOR ANY FUTURE COMPLAINTS RELATED TO THIS ISSUE. WE HAVE NOT BEEN ABLE TO GATHER ADD'L INFO. THIS IS CONSIDERED A FINAL REPORT.

Description of Event or Problem · 1

CUSTOMER STATED ITEM WAS PURCHASED A LITTLE OVER 1 YEAR. SHE STATED ABOUT 1 MONTH AGO ((B)(6) 2010), THE PRODUCT BURST AND GOT ON HER SKIN, ON HER RIGHT LEG. SHE STATED AREA WAS A STRAWBERRY COLOR. SHE WASHED AREA WITH SOAP. THERE WAS NO MEDICATION APPLIED TO AREA. CUSTOMER STATED AREA WAS 4 X 2 INCHES. NOW AREA HAS TURNED A BROWNISH COLOR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACE COLD COMPRESS, REUSABLE REUSABLE COLD COMPRESS IME RAPID-AID CORP.

Patients

Seq Age Sex Outcome Treatment
1