FDA Adverse Event
Malfunction
Summary report: N
GNRESOUND
MDR report key: 2093895
·
Received May 12, 2011
Report
- Report Number
- MW5020601
- Event Type
- Malfunction
- Date Received
- May 12, 2011
- Report Date
- May 12, 2011
- Manufacturer
- GNRESOUND
- Product Code
- KLW
- Product Problem
- Yes
- Report Source
- Voluntary report
- Reporter Location
- MD, US
- Reporter Occupation
- PATIENT
Narratives
Description of Event or Problem · 1
I PURCHASED GNRESOUND PULSE HEARING AIDS IN 2007. THESE WERE SOLD AS A RECHARGEABLE PRODUCT. THE CHARGING UNIT HAS NEVER WORKED. I WAS TOLD REPEATEDLY THAT THIS WAS A USER ERROR ISSUE. I HAVE RECENTLY FOUND OUT THAT THE PRODUCT WAS DROPPED BECAUSE IT WAS FAULTY. THE COMPANY HAS NEVER NOTIFIED ME THAT THERE IS IN FACT A PRODUCT PROBLEM OR OFFERED ANY FORM OF COMPENSATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | GNRESOUND | PULSE | KLW | GNRESOUND |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 55 YR |