FDA Adverse Event Malfunction Summary report: N

GNRESOUND

MDR report key: 2093895 · Received May 12, 2011

Report

Report Number
MW5020601
Event Type
Malfunction
Date Received
May 12, 2011
Report Date
May 12, 2011
Manufacturer
GNRESOUND
Product Code
KLW
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
MD, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

I PURCHASED GNRESOUND PULSE HEARING AIDS IN 2007. THESE WERE SOLD AS A RECHARGEABLE PRODUCT. THE CHARGING UNIT HAS NEVER WORKED. I WAS TOLD REPEATEDLY THAT THIS WAS A USER ERROR ISSUE. I HAVE RECENTLY FOUND OUT THAT THE PRODUCT WAS DROPPED BECAUSE IT WAS FAULTY. THE COMPANY HAS NEVER NOTIFIED ME THAT THERE IS IN FACT A PRODUCT PROBLEM OR OFFERED ANY FORM OF COMPENSATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 GNRESOUND PULSE KLW GNRESOUND

Patients

Seq Age Sex Outcome Treatment
1 55 YR