FDA Adverse Event Other Summary report: N

NE-C21 COMP AIR ELITE NEBULIZER SYSTEM

MDR report key: 2093668 · Received April 20, 2011

Report

Report Number
1450057-2011-00001
Event Type
Other
Date Received
April 20, 2011
Date of Event
July 23, 2008
Report Date
April 20, 2011
Manufacturer
RESPIRONICS, NEW JERSEY, INC.
Product Code
CAF
PMA / PMN Number
K914836/B
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT WAS FOUND DURING A LOOK BACK OF DEVICE COMPLAINTS. INITIALLY DETERMINED NOT TO BE A REPORTABLE EVENT BY PREVIOUS QA MANAGEMENT. EVENT CLASSIFIED AS USER ERROR. ON FOLLOW-UP CALL CUST CLAIMS SHE EXPERIENCED AN ALLERGIC REACTION AND ASTHMA ATTACK WHILE NEBULIZING. CLAIMS SHE WAS HOSPITALIZED FOR THREE (3) DAYS. CUSTOMER CONFIRMED SHE IS NOT FOLLOWING THE CLEANING INSTRUCTIONS DETAILED IN THE MANUAL NOR HAS SHE EVER REPLACED THE NEBULIZER KIT EVERY SIX MONTHS AS RECOMMENDED IN THE CLEANING AND MAINTENANCE SECTION OF THE INSTRUCTION MANUAL. THE MANUAL ALSO INDICATES TO CHANGE THE FILTER EVERY 30 DAYS OR WHEN IT TURNS GREY. CUSTOMER CLAIMS SHE FOLLOWED HER HEALTH CARE PROFESSIONAL'S INSTRUCTIONS ON CARE AND MAINTENANCE OF THE UNIT AND NOT THE INSTRUCTION MANUAL. CLAIMS INSTRUCTED BY A TECH AT THE DOCTOR'S OFFICE 'AT THE END OF THE DAY ON HER FINAL USE TO CLEAN THE PARTS WITH AN ANTIBACTERIAL SOLUTION, RINSING ALL THE PARTS WITH THE HOTTEST WATER TEMP SHE COULD STAND ALLOWING PARTS TO AIR DRY.' CLAIMS TECH INSTRUCTED HER ONLY IF UNIT BECOMES CAKED WITH MEDS TO ADDITIONALLY SOAK FOR FIVE MINUTES IN WARM WATER SOLUTION. UNIT WAS RECEIVED IN THE REPAIR CENTER GROSSLY CONTAMINATED WHICH MADE AN EVALUATION IMPOSSIBLE. IT WAS DETERMINED THE UNIT MALFUNCTIONED DUE TO USER'S FAILURE TO FOLLOW CLEANING INSTRUCTIONS AND ROUTINE FILTER REPLACEMENT. THIS UNIT WAS DESTROYED AT THE END OF ROUTINE RETENTION PERIOD IN THE REPAIR CENTER. THIS IS AN INITIAL AND FINAL REPORT.

Description of Event or Problem · 1

CUSTOMER CLAIMS EVERY TIME SHE USES HER UNIT BACK EAST, SHE GETS SICK. CLAIMS IT ALMOST BURNED HER MOUTH AND THROAT WHEN SHE INHALED THE UNIT. CLAIMS WHEN SHE INHALES HER MEDICINE, IT PRODUCES A BURNING SENSATION IN HER MOUTH AND DOWN HER THROAT. CLAIMS WHEN SHE INHALES IT FEELS LIKE HER THROAT IS GETTING BLASTED FROM SAND. CLAIMS HER FILTER IS GREEN WITH MOLD EVERY TIME SHE USES THE UNIT BACK EAST. CLAIMS SHE HAD AN ALLERGIC REACTION TO THE MOLD THAT FORMS ON HER FILTER AFTER EVERY BREATHING TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 NE-C21 COMP AIR ELITE NEBULIZER SYSTEM COMPRESSOR NEBULIZER CAF RESPIRONICS, NEW JERSEY, INC. NE-C21 NA

Patients

Seq Age Sex Outcome Treatment
1 UNKNOWN Hospitalization