FDA Adverse Event Malfunction Summary report: N

COBAS 8000 C 702 MODULE

MDR report key: 20928629 · Received December 13, 2024

Report

Report Number
1823260-2024-03672
Event Type
Malfunction
Date Received
December 13, 2024
Date of Event
November 26, 2024
Report Date
June 18, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K100853
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE REAGENT LOT NUMBER WAS 832324. THE EXPIRATION DATE WAS NOT PROVIDED. THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative · 0

THE FIELD SERVICE ENGINEER ADJUSTED THE PUMP PRESSURE, REPLACED THE GEAR PUMP HEAD, ADJUSTED THE ULTRASONIC MIXER, CHECKED THE CUVETTE RINSE, CHECKED THE PROBES, ADJUSTED THE PROBE WASHES, REPLACED THE PROBES, AND ADJUSTED THE WATER BATH LEVEL. MULTIPLE HARDWARE CHECKS WERE PERFORMED AND WERE ACCEPTABLE. SAMPLES FROM THE CUSTOMER'S WATER TANK WERE COLLECTED AND FOUND TO HAVE PSEUDOMONAS BACTERIA. THE INVESTIGATION DETERMINED THAT THE SERVICE ACTION RESOLVED THE ISSUE.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE CREATININE RESULTS FROM THE COBAS 8000 C702 MODULE. SAMPLE 1 INITIAL RESULT WAS 27.5 UMOL/L. THE REPEAT RESULTS WERE 63.9 UMOL/L AND 65.8 UMOL/L. SAMPLE 2 INITIAL RESULT WAS 122.6 UMOL/L. THE REPEAT RESULTS WERE 69 UMOL/L AND 68.3 UMOL/L. THE FINAL REPEAT RESULT WAS BELIEVED CORRECT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1936456 COBAS 8000 C 702 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown