FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2092674 · Received May 18, 2011

Report

Report Number
2122870-2011-01424
Event Type
Malfunction
Date Received
May 18, 2011
Date of Event
April 17, 2011
Report Date
April 18, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
MMI
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLE COLLECTION AND CENTRIFUGATION INFORMATION WERE NOT SUPPLIED. CUSTOMER STATED THAT QC HAD BEEN RECOVERING WITHIN THEIR ESTABLISHED RANGES. DATA HAS NOT BEEN SUPPLIED TO DATE. WEEKLY MAINTENANCE WAS PERFORMED ON (B)(4) 2011 INCLUDING CLEANING PROBES AND A PASSING SYSTEM CHECK. WEEKLY MAINTENANCE INCLUDING SYSTEM CHECK HAD NOT BEEN PERFORMED UNTIL REQUESTED BY BCI CUSTOMER TECHNICAL SUPPORT ON (B)(4) 2011, FOLLOWED BY QC, RECOVERING WITHIN EXPECTED RANGE. SERVICE WAS NOT DISPATCHED FOR THIS EVENT BECAUSE THE CUSTOMER DECLINED. USER ERROR DUE TO LACK OF MAINTENANCE IS ROOT CAUSE FOR THESE EVENTS.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC (BCI) TO REPORT OBTAINING NUMEROUS ELEVATED TROPONIN (ACCUTNI) RESULTS WITHIN THE RISK STRATIFICATION RANGE FOR THREE (3) PATIENTS, GENERATED BY THE ACCESS 2 IMMUNOASSAY ANALYZER. THE RESULTS WERE REPORTED OUT OF THE LAB. REPEATED ANALYSIS OF SAMPLES RECOVERED LOWER RESULTS WITHIN THE NORMAL REFERENCE RANGE. THE CUSTOMER STATED THERE WAS NO DEATH OR INJURY TO PATIENT REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER MMI BECKMAN COULTER INC. ACCESS® 2 NA

Patients

Seq Age Sex Outcome Treatment
1