FDA Adverse Event Malfunction Summary report: N

OCUSCAN RXP

MDR report key: 2092159 · Received April 27, 2011

Report

Report Number
2028159-2011-00430
Event Type
Malfunction
Date Received
April 27, 2011
Date of Event
March 23, 2011
Report Date
March 28, 2011
Manufacturer
ALCON - IRVINE TECHNOLOGY CENTER
Product Code
IYO
PMA / PMN Number
K842757
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A COMPANY REP EXAMINED THE SYSTEM AND RESEATED THE CABLES. PREVENTIVE MAINTENANCE WAS PERFORMED. THE SYSTEM WAS THEN TESTED AND MET PRODUCT SPECIFICATIONS. THERE WAS NO SAMPLE RETURNED FOR EVAL AND NO ADDITIONAL INFO PROVIDED RELATED TO THIS EVENT. FOR THIS REASON, STEPS COULD NOT BE TAKEN TO REPLICATE OR CONFIRM THE REPORTED EVENT. THE ROOT CAUSE IS UNK. (B)(4).

Description of Event or Problem · 1

A CUSTOMER REPORTED THAT THE EQUIPMENT DISPLAYED ALTERATION IN THE PROBE AGAIN DURING BIOMETRY TESTING. ADDITIONAL INFO PROVIDED FROM THE CUSTOMER INDICATED THE LENS POWER CALCULATIONS WERE VERY DIFFERENT THAN THE EXPECTED POWER. THE DIAGNOSTIC TEST WAS CANCELED AND RESCHEDULED FOR ANOTHER DAY. THERE WAS NO HARM OR INJURY TO THE PT. IN ADDITION, THE CUSTOMER REPORTED EXPERIENCING THE SAME ISSUE AGAIN ON THE SAME DAY HOWEVER, THE SYSTEM WAS REBOOTED AND THE TEST WAS COMPLETED WITHOUT FURTHER INCIDENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OCUSCAN RXP ULTRASONIC PULSED ECHO IMAGING SYSTEM. IYO ALCON - IRVINE TECHNOLOGY CENTER 8065741076 NA

Patients

Seq Age Sex Outcome Treatment
1