FDA Adverse Event Malfunction Summary report: N

AU5400 CHEMISTRY ANALYZER

MDR report key: 2091884 · Received May 17, 2011

Report

Report Number
2050012-2011-01819
Event Type
Malfunction
Date Received
May 17, 2011
Date of Event
March 24, 2011
Report Date
March 25, 2011
Manufacturer
BECKMAN COULTER MISHIMA K.K.
Product Code
JJE
PMA / PMN Number
K011720
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER REPORTS DETECTING CUVETTE OVERFLOW BY REVIEWING REACTION MONITOR AND RUNNING PHOTOCAL ON CUVETTES. PHOTOCAL FAILED. THE CUSTOMER FOUND WATER IN THE CUVETTES AND DRIER NOZZLES WORN. A BCI FIELD SERVICE ENGINEER (FSE) REPAIRED AND REPLACED THE TORN DIAPHRAGMS IN THE VACUUM PUMP AND REMOVED DEBRIS FROM THE ASPIRATION NOZZLES. POST SERVICE SYSTEM IS OPERATIONAL. ROOT CAUSE IS CUVETTE OVERFLOW CAUSED BY INSUFFICIENT VACUUM.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN ERRONEOUS HIGH CREATININE RESULTS ON EIGHT (8) SAMPLES GENERATED BY THE AU5400 CHEMISTRY ANALYZER. THE RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THE SAMPLES WERE REPEATED ON AN ALTERNATE UNIT AND LOWER RESULTS WITHIN REFERENCE RANGE WERE OBTAINED AND REPORTED WITHIN THREE HOURS. THE CUSTOMER NOT AWARE OF ANY PATIENT RECEIVING TREATMENT DUE TO ORIGINAL REPORTED CREATININE RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AU5400 CHEMISTRY ANALYZER AU5400 CHEMISTRY ANALYZER, AU5431-02 W/OSV JJE BECKMAN COULTER MISHIMA K.K. AU5431-02 W/OSV N/A

Patients

Seq Age Sex Outcome Treatment
1