FDA Adverse Event Malfunction Summary report: N

COULTER® LH 750 SLIDEMAKER

MDR report key: 2091495 · Received May 17, 2011

Report

Report Number
1061932-2011-00416
Event Type
Malfunction
Date Received
May 17, 2011
Date of Event
April 16, 2011
Report Date
April 16, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
GKZ
PMA / PMN Number
K011342
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

BCI FIELD SERVICE ENGINEER (FSE) RETURNED TO THE SITE ON THE SAME DAY AND FOUND THAT COMPONENTS ON POWER SUPPLY MONITOR BOARD WERE BURNED / MELTED. ON (B)(4) 2011, FSE REPLACED BURNED POWER SUPPLY MONITOR PRINTED CIRCUIT BOARD, POWER SUPPLY, SIGNAL CABLE J5 AND VACUUM INPUT SOLENOID. A CLEAR ROOT CAUSE IS UNKNOWN. PER LABELING, BECKMAN IS COMPLIANT WITH THE FOLLOWING STANDARDS FOR THE LH 750: (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) TO REPORT THAT SHORTLY AFTER A BCI FIELD SERVICE ENGINEER (FSE) LEFT THE FACILITY, THE LH750 SLIDEMAKER REBOOTED ITSELF AND THE OPERATOR SMELLED AND SAW SMOKE. THE UNIT WAS POWERED OFF UNTIL THE FSE COULD RETURN. THERE WERE NO FLAMES OBSERVED. THE FIRE DEPARTMENT WAS NOT CALLED AND NO ONE SOUGHT MEDICAL ATTENTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® LH 750 SLIDEMAKER HEMATOLOGY ANALYZER GKZ BECKMAN COULTER INC. LH 750 NA

Patients

Seq Age Sex Outcome Treatment
1