FDA Adverse Event Malfunction Summary report: N

ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM

MDR report key: 2091243 · Received April 20, 2011

Report

Report Number
2531779-2011-02723
Event Type
Malfunction
Date Received
April 20, 2011
Date of Event
March 3, 2011
Report Date
March 24, 2011
Manufacturer
ANIMAS CORP
Product Code
LZG
PMA / PMN Number
K032257
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PUMP WAS RETURNED TO ANIMAS FOR EVALUATION. THE KEYPAD WAS FOUND TO BE INTACT; NO PEELING OR LIFTING WAS OBSERVED. ALL KEYPADS BUTTONS WERE INTERMITTENTLY RESPONSIVE DURING TESTING. IT WAS OBSERVED THAT THE KEYPAD BUTTONS DO NOT CLICK AND SPRING BACK WHEN PRESSED. DURING INVESTIGATION, THE UP ARROW AND OK KEY CONTACTS WERE OBSERVED TO BE MISALIGNED. THERE WAS EVIDENCE OF KEYPAD CONTAMINATION FOUND UNDER ALL KEY CONTACTS.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE KEYPAD BUTTONS WERE INTERMITTENTLY UNRESPONSIVE. THE PT REPORTED THAT THE DOWN ARROW KEYPAD BUTTONS HAS BEEN INTERMITTENTLY UNRESPONSIVE FOR THE (B)(6) AND REQUIRES NUMEROUS PRESSES TO OBTAIN A RESPONSE. SHE NOTED THAT ALL KEYPAD BUTTONS CLICK AND SPRING BACK AS EXPECTED WHEN PRESSED. THE PT DENIED PHYSICAL DAMAGE TO THE RUBBER KEYPAD; DENIED EXPOSING THE PUMP TO WATER; AND STATED THAT SHE WEARS THE PUMP IN HER BRA.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORP ONE TOUCH PING

Patients

Seq Age Sex Outcome Treatment
1 42 YR