FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 20905746 · Received December 11, 2024

Report

Report Number
2955842-2024-23096
Event Type
Malfunction
Date Received
December 11, 2024
Date of Event
November 18, 2024
Report Date
November 18, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110720
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INVESTIGATION WAS COMPLETED TO DETERMINE THE CAUSE OF THIS REPORTED EVENT. AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE REPLACED THE UNIVERSAL SURGICAL MANIPULATOR (USM). THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI DID RECEIVE A DA VINCI PRODUCT INVOLVED WITH THIS COMPLAINT TO PERFORM FAILURE ANALYSIS. THE USM WAS INSTALLED ONTO A GOLDEN SYSTEM WHERE THE COMPONENT FUNCTIONED AS EXPECTED. THE UNIT WAS THEN INSTALLED ONTO A PFTP WHERE SINE CYCLE WAS FOUND TO BE FAILING WITH 23087 ERROR (P1=5) ON THE CARRIAGE. DURING TESTING, THE ISA BOARD WAS ABA TESTED AND WAS VERIFIED TO BE THE SOURCE OF THE FAULT.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE CUSTOMER REPORTED EXPERIENCING INSTRUMENT ENGAGEMENT ISSUES WITH THE UNIVERSAL SURGICAL MANIPULATOR (USM2) DURING THE FIRST TWO CASES OF THE DAY. AN INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) REVIEWED THE LOGS AND FOUND 282 ERRORS FOR THE FIRST CASE; HOWEVER, LOGS FOR ANY SUBSEQUENT CASES THAT DAY WERE NOT AVAILABLE. THE CUSTOMER INDICATED THAT THEY ATTEMPTED TO REENGAGE THE STERILE ADAPTER FOR BOTH CASES, BUT THE DIALS WOULD NOT TURN. THEY NEEDED ONLY THREE USMS FOR THE PROCEDURES, SO THEY UTILIZED THE REMAINING THREE USMS. IN THE THIRD CASE, USM 2 AGAIN HAD ENGAGEMENT ISSUES, BUT THE CUSTOMER WAS ABLE TO RESEAT THE STERILE ADAPTER AND DID NOT ENCOUNTER ANY FURTHER ISSUES. THE PROCEDURE WAS COMPLETED WITHOUT ANY REPORTED INJURIES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1718661 DAVINCI XI PATIENT SIDE CART, 4-ARM NAY INTUITIVE SURGICAL, INC 380652-57 N/A 00886874110720

Patients

Seq Age Sex Outcome Treatment
1 NA Prefer Not To Disclose DA VINCI INSTRUMENTS AND ACCESSORIES