CHG SKN ORAL NSL KIT W/CORINZ
Report
- Report Number
- 0001419181-2024-00014
- Event Type
- Malfunction
- Date Received
- December 9, 2024
- Date of Event
- November 15, 2024
- Report Date
- January 23, 2025
- Manufacturer
- SAGE PRODUCTS LLC
- Product Code
- EFW
- UDI-DI
- 00618029791399
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WI, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
LOT INFORMATION AND THE AFFECTED DEVICE WERE RETURNED FOR EVALUATION. A VISUAL/FUNCTIONAL INSPECTION WAS PERFORMED ON THE AFFECTED DEVICE BY THE STRYKER QUALITY ENGINEER. ALL 38 TUFTS ARE PRESENT ON THE TOOTHBRUSH HEAD, AND IT DID NOT APPEAR THAT BRISTLES WERE MISSING WITHOUT MAGNIFICATION. A PRODUCT HISTORY REVIEW WAS PERFORMED FOR THE IMPLICATED DEVICE AND LOT NUMBER. ALL QUALITY CHECKS PERFORMED DURING THE STRYKER MANUFACTURING PROCESS INDICATED PASSING RESULTS AND ALL RELEASE CRITERIA WERE MET PER THE PRODUCT DRAWING. THE ULTRA-SOFT TOOTHBRUSH IS MANUFACTURED AT A THIRD-PARTY SUPPLIER AND INSPECTED AT INCOMING QUALITY ASSURANCE (IQA) AT STRYKER CARY PRIOR TO BEING USED IN THE MANUFACTURING PROCESS. IQA RECORDS INDICATE INDICATED PASSING RESULTS FOR ALL ATTRIBUTES. THE THIRD-PARTY MANUFACTURER WAS CONTACTED REGARDING THIS REPORT. THEY PERFORMED A DEVICE HISTORY RECORD REVIEW. THE BATCH RECORDS FOR THE RAW MATERIALS OF TWO OUT OF FOUR LOTS REVIEWED SHOW EVIDENCE OF POTENTIAL PROBLEMS WITH THE PRODUCT. ALL TESTS PASSED ACCEPTANCE CRITERIA, EXCEPT FOR VISUAL FINDINGS. THESE FINDINGS INDICATED THERE WERE INSTANCES OF STRAY, DAMAGED AND MISSING NYLON WITHIN THE AFFECTED LOTS. ADDITIONALLY, A HIGH STAPLE WAS NOTED WITHIN ONE OF THE AFFECTED LOTS. THE THIRD-PARTY MANUFACTURER INITIATED A NONCONFORMANCE RELATED TO THOSE FINDINGS. THE THIRD-PARTY MANUFACTURER ALSO THOROUGHLY INSPECTED THE AFFECTED TOOTHBRUSH. WITH MAGNIFICATION, SOME OF THE STAPLES APPEARED TO HAVE TWISTED AFTER ENTERING THE TUFT HOLE. TUFT RETENTION FORCES FOR TUFT 35 WERE NOT WITHIN SPECIFICATION. ADDITIONALLY, SHORT, APPARENTLY ¿BROKEN¿ FIBERS WERE IDENTIFIED. THE BOTTOM PORTION (PORTION THAT RESIDES IN THE TUFT HOLE, UNDER THE STAPLE) OF THESE FIBERS WAS FOUND, FURTHER INDICATING THAT THE FIBERS WERE BREAKING MID-STRAND. WHEN THE FIBERS WERE INSPECTED UNDER MAGNIFICATION, NUMEROUS FIBERS WERE IDENTIFIED THAT APPEARED TO BE SMASHED, ABRADED, OR CUT. THE THIRD-PARTY MANUFACTURER WAS UNABLE TO IDENTIFY A ROOT CAUSE OF THIS EVENT.
NO ADDITIONAL EVENT INFORMATION HAS BEEN RECEIVED.
REPORT RECEIVED OF A TOOTHBRUSH BRISTLE DISENGAGEMENT. REPORTER STATED ON (B)(6) 2024, AN ALERT AND ORIENTED 65-YEAR-OLD FEMALE PATIENT OF NORMAL AFFECT USED AN ULTRA-SOFT TOOTHBRUSH FROM THE #9010 NOSE TO TOES ORAL CARE KIT, TO INDEPENDENTLY BRUSH HER TEETH BEFORE AN ORTHOPEDIC SURGERY. THE REPORTER STATED THE EVENT OCCURRED ON INITIAL USE OF THE DEVICE AND THAT THE BRISTLES FROM THE TOOTHBRUSH DISENGAGED INTO PATIENTS¿ MOUTH "IN CLUMPS". THE REPORTER STATED THE PATIENT HAD NO BRACES OR ORAL HARDWARE IN PLACE THAT WOULD HAVE CONTRIBUTED TO THIS EVENT. PER THE REPORTER, THE PATIENT WAS ABLE TO REMOVE ALL THE BRISTLES INDEPENDENTLY BY RINSING HER MOUTH OUT AND EXPECTORATING THE BRISTLES OR PULLING THEM OUT. THE PATIENT'S SURGERY WENT FORWARD AS PLANNED WITHOUT DELAY AND THE PATIENT HAD NO ADVERSE CONSEQUENCES. NO PHOTOS WERE TAKEN OF THE AFFECTED TOOTHBRUSH. LOT INFORMATION WAS PROVIDED. THE AFFECTED DEVICE WAS RETURNED TO SAGE FOR PENDING INVESTIGATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2537278 | CHG SKN ORAL NSL KIT W/CORINZ | MANUAL TOOTHBRUSH | EFW | SAGE PRODUCTS LLC | 9010 | 98789 | 00618029791399 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 65 YR | Female |