FDA Adverse Event Malfunction Summary report: N

UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM

MDR report key: 2087571 · Received May 12, 2011

Report

Report Number
2122870-2011-01367
Event Type
Malfunction
Date Received
May 12, 2011
Date of Event
March 9, 2011
Report Date
April 15, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K023764
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) NOTICED DILUTION FACTOR FOR PIPETTOR #4 WAS 220 COMPARED TO THE OTHER PIPETTORS THAT HAD FACTORS OF 182-189. THE FSE CHANGED THE RED AND WHITE FITTINGS FOUND IN THE REAGENT PUMP FOR PIPETTOR #4. THE CHANGING OF THESE FITTINGS RESOLVED THE IMPRECISION AND BROUGHT THE DILUTION FACTOR FOR PIPETTOR #4 INTO RANGE WITH THE OTHER PIPETTORS. THE FSE VERIFIED THE INSTRUMENT TO PUBLISHED SPECIFICATIONS. HARDWARE HAS BEEN DETERMINED TO BE THE ROOT CAUSE OF THIS EVENT.

Description of Event or Problem · 1

DURING INSTALL, A BECKMAN COULTER INC., (BCI) APPLICATIONS REPRESENTATIVE CONTACTED BCI TO REPORT IMPRECISION ON UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM ON PIPETTOR #4. THE INSTRUMENT HAD NOT BEEN RELEASED TO CUSTOMER AND WAS NOT GENERATING RESULTS. NO ERRONEOUS RESULTS WERE REPORTED BY CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. N/A N/A

Patients

Seq Age Sex Outcome Treatment
1