UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2011-01367
- Event Type
- Malfunction
- Date Received
- May 12, 2011
- Date of Event
- March 9, 2011
- Report Date
- April 15, 2011
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- K023764
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NC, US
- Reporter Occupation
- OTHER
Narratives
A FIELD SERVICE ENGINEER (FSE) NOTICED DILUTION FACTOR FOR PIPETTOR #4 WAS 220 COMPARED TO THE OTHER PIPETTORS THAT HAD FACTORS OF 182-189. THE FSE CHANGED THE RED AND WHITE FITTINGS FOUND IN THE REAGENT PUMP FOR PIPETTOR #4. THE CHANGING OF THESE FITTINGS RESOLVED THE IMPRECISION AND BROUGHT THE DILUTION FACTOR FOR PIPETTOR #4 INTO RANGE WITH THE OTHER PIPETTORS. THE FSE VERIFIED THE INSTRUMENT TO PUBLISHED SPECIFICATIONS. HARDWARE HAS BEEN DETERMINED TO BE THE ROOT CAUSE OF THIS EVENT.
DURING INSTALL, A BECKMAN COULTER INC., (BCI) APPLICATIONS REPRESENTATIVE CONTACTED BCI TO REPORT IMPRECISION ON UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM ON PIPETTOR #4. THE INSTRUMENT HAD NOT BEEN RELEASED TO CUSTOMER AND WAS NOT GENERATING RESULTS. NO ERRONEOUS RESULTS WERE REPORTED BY CUSTOMER.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | JJE | BECKMAN COULTER INC. | N/A | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |