FDA Adverse Event Malfunction Summary report: N

VS NEWBORN HEART RATE MONITOR

MDR report key: 20863022 · Received December 6, 2024

Report

Report Number
3018685978-2024-00002
Event Type
Malfunction
Date Received
December 6, 2024
Date of Event
January 4, 2023
Report Date
January 4, 2023
Manufacturer
SUREPULSE MEDICAL LIMITED
Product Code
DQA
PMA / PMN Number
K201887
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE LABELLING ARTWORK WAS SIGNED OFF IN FEBRUARY 2022 BEFORE BEING SENT TO CAPATEX LTD FOR USE IN PRODUCTION. THE TYPOGRAPHICAL ERROR WAS MISSED DURING THE SIGN OFF. THERE WERE NO CHANGES TO THE SIZE GUIDE PART OF THE LABEL INTENDED TO BE MADE AND THE SIGN OFFS WERE RELATED TO A REDESIGN TO INCORPORATE THE DEVICE UDI INTO THE ARTWORK. HOWEVER UPON INVESTIGATION IT WAS REVEALED THAT THE LABEL HAD TO BE REDRAWN TO ACCOMODATE THIS CHANGE, AND THEREFORE THE SIGN OFF MISSED THE RELAYOUT OF THE SIZE GUIDE. THE FOLLOWING CORRECTIONS AND CORRECTIVE ACTIONS WERE UNDERTAKEN: ARTWORK WAS CORRECTED AT SOURCE. AN ADVISORY NOTICE WAS ISSUED TO AFFECTED USER FACILITIES. ALL OTHER ARTWORK RELATING TO THE MEDICAL DEVICE WAS INSPECTED TO ENSURE THAT THIS WAS NOT A SYSTEMATIC ISSUE.

Description of Event or Problem · 0

A USER FACILITY REPORTED THAT THE BAG (PRIMARY PACKAGING) THE VS CAP IS PACKAGED IN HAS A TYPOGRAPHICAL ERROR ON THE LABEL. IN THE SIZING CHART THE EXTRA LARGE CAPS HAVE A SIZE OF '24 TO 40CM' THIS SHOULD READ '34 TO 40CM'. THIS ARTWORK ISSUE AFFECTS ALL 5 VS CAP SIZES AS THIS PART OF THE ARTWORK REMAINS THE SAME REGARDLESS OF SIZE CONTAINED WITHIN THE BAG. THE AFFECTED BATCHES ARE LISTED BELOW: 13826/00001, 13821/00001, 13831/00001, 13836/00001, 13837/00001, 13832/00001, 13827/00001, 13817/00001, 13822/00001, 13838/00001, 13833/00001, 13829/00001, 13819/00001, 13839/00001, 13834/00001, 13816/00001.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2121390 VS NEWBORN HEART RATE MONITOR HEART RATE MONITOR DQA SUREPULSE MEDICAL LIMITED 13838/00001

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown