FDA Adverse Event Malfunction Summary report: N

FLOWFLEX PLUS COVID-19 AND FLU A/B HOME TEST

MDR report key: 20844751 · Received December 4, 2024

Report

Report Number
2531491-2024-00172
Event Type
Malfunction
Date Received
December 4, 2024
Date of Event
December 2, 2024
Report Date
May 6, 2025
Manufacturer
ACON LABORATORIES, INC.
Product Code
QMN
PMA / PMN Number
EUA240008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE CURRENT COMPLAINT IS PENDING INVESTIGATION FROM OUR CONTRACT MANUFACTURER, AND WE WILL PROVIDE FOLLOW UP MDR UPON INVESTIGATION COMPLETION SUCH AS REVIEW OF BATCH RECORDS OR TESTING OF RETENTION SAMPLES. ANY ADDITIONAL INFORMATION RECEIVED BY ACON MAY BE PROVIDED TO FDA IN A FOLLOW UP MDR.

Additional Manufacturer Narrative · 0

FINAL PRODUCT MANUFACTURE AND QC RECORD FOR CFL4080007 WERE REVIEWED AND NO ISSUE WAS FOUND IN MANUFACTURING PROCESS, TECHNICAL TESTING AND QUALITY CONTROL INSPECTION, AND THE MANUFACTURING PROCESS COMPLIED WITH THE DMR. THE TEST RESULTS OF RETENTION SAMPLES FROM CFL4080007 MEET THE QC CRITERIA. THE COMPLAINT ISSUE WAS NOT FOUND WITH THE RETAINED CASSETTES. THE COMPLAINT IS NOT VERIFIED. THE FOLLOWING FIELDS ARE UPDATED: B4, "DATE OF THIS REPORT" - DATE OF THIS FOLLOW-UP REPORT. D1, FLOWFLEX COVID-19 ANTIGEN HOME TEST WAS CHANGED TO FLOWFLEX PLUS COVID-19 AND FLU A/B HOME TEST. D2, WAS CHANGED FROM QKP TO QMN. D3, ADDRESS WAS CHANGED TO (B)(6). G1, CONTACT OFFICE AND PERSONNEL WERE REVISED. G4, WAS CHANGED TO (B)(4). G6, "TYPE OF REPORT" - FOLLOW-UP #1. H2, "IF FOLLOW-UP, WHAT TYPE?" - ADDED "ADDITIONAL INFORMATION" AND "DEVICE EVALUATION". H3: RETENTION LOT WAS EVALUATED. H6 "ADVERSE EVENT PROBLEM" - EVENT PROBLEM AND EVALUATION CODES ARE UPDATED FOR "TYPE OF INVESTIGATION (B)", "INVESTIGATION FINDINGS (C)" AND "INVESTIGATION CONCLUSIONS (D)" PER THE INVESTIGATION. H11 "ADDITIONAL NARRATIVE/DATA" - UPDATED MANUFACTURER'S NARRATIVE.

Description of Event or Problem · 0

INVALID RESULT. THE DYE RUNS, MAKING IT IMPOSSIBLE TO TELL IF IT'S POSITIVE OR JUST THE DYE RUNNING, I FOLLOWED THE DIRECTIONS PERFECTLY, AND I DIDN'T OVER SATURATE THE TEST WITH LIQUID.

Description of Event or Problem · 0

INVALID RESULT. THE DYE RUNS, MAKING IT IMPOSSIBLE TO TELL IF IT'S POSITIVE OR JUST THE DYE RUNNING, I FOLLOWED THE DIRECTIONS PERFECTLY, AND I DIDN'T OVER SATURATE THE TEST WITH LIQUID.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2108785 FLOWFLEX PLUS COVID-19 AND FLU A/B HOME TEST COVID 19 MULTI-ANALYTE ANTIGEN DEVICE, PRODUCT CODE: QMN QMN ACON LABORATORIES, INC. CFL4080007

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown