FDA Adverse Event Malfunction Summary report: N

ACCESS 2 IMMUNOASSAY SYSTEM

MDR report key: 2083827 · Received May 10, 2011

Report

Report Number
2122870-2011-01350
Event Type
Malfunction
Date Received
May 10, 2011
Date of Event
April 11, 2011
Report Date
April 11, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
MMI
PMA / PMN Number
922823/A007
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CORRECTION: FROM DATE: 04/07/2011, PATIENT/SAMPLE: 1/1, INITIAL RUN RESULT: 10.83 , >98.00 , >98.00, REPEAT RUN RESULTS: 0.00. TO DATE: 04/11/2011, PATIENT/SAMPLE RESULT: 1/1, INITIAL RUN RESULT: 10.83 , >98.00 , >98.00, REPEAT RUN RESULTS: 0.00.

Additional Manufacturer Narrative · 1

(B)(4)

Additional Manufacturer Narrative · 1

SAMPLE AND CENTRIFUGATION INFORMATION WAS NOT PROVIDED. ON (B)(4) 2011 SYSTEM CHECK WAS PERFORMED WHICH PASSED WITHIN SPECIFICATIONS. ON (B)(4) 2011, ACCUTNI CALIBRATION WAS PERFORMED WHICH PASSED WITHIN SPECIFICATIONS. PER CUSTOMER, THE SYSTEM WAS DISPLAYING WASH VALVE/PUMP MOTION ERRORS. A BCI FIELD SERVICE ENGINEER (FSE) FOUND THE BUFFER LINE CRIMPED BETWEEN THE ACCESS AND FLUIDICS TRAY. FSE REPLACED THE BUFFER CLAMP, THE ORIGINAL CLAMP WAS MISSING. FSE PERFORMED VERIFICATION TESTING WHICH PASSED WITHIN SPECIFICATIONS. ALTHOUGH HARDWARE ISSUES WERE ADDRESSED, A DEFINITIVE ROOT CAUSE COULD NOT BE DETERMINED FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO ERRONEOUS HIGH ACCUTNI RESULT ABOVE THE ACUTE MYOCARDIAL INFRACTION (AMI) CUT OFF FOR THREE PATIENTS GENERATED BY THE ACCESS 2 IMMUNOASSAY ANALYZER. THE RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THE SAMPLES WERE REPEATED ON AN ALTERNATE UNIT AND LOWER RESULTS WITHIN THE NORMAL REFERENCE RANGE WERE OBTAINED. NO REPORTS OF DEATH, INJURY, OR CHANGE TO PATIENT TREATMENT HAVE BEEN REPORTED IN CONNECTION WITH THIS EVENT.

Description of Event or Problem · 1

THE CUSTOMER ALSO REPORTED DISCREPANT THYROID-STIMULATING HORMONE (TSH) RESULTS FOR ONE PATIENT. THE DISCREPANT TSH RESULTS WERE NOT RELEASED OUT OF THE LABORATORY. THERE WAS NO REPORT OF PATIENT INJURY OR CHANGE IN PATIENT TREATMENT ASSOCIATED WITH THIS EVENT. THERE HAS BEEN NO REPORT OF PATIENT DATA.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER, MMI BECKMAN COULTER INC. ACCESS 2 N/A

Patients

Seq Age Sex Outcome Treatment
1