FDA Adverse Event Malfunction Summary report: N

SYNCHRON® LX20 PRO CLINICAL SYSTEM

MDR report key: 2083679 · Received May 10, 2011

Report

Report Number
2050012-2011-01602
Event Type
Malfunction
Date Received
May 10, 2011
Date of Event
March 30, 2011
Report Date
April 14, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K011213
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ALTHOUGH THE INITIAL COMPLAINT WAS AGAINST BOTH SODIUM (NA) AND CHLORIDE (CL), THE ONLY RESULTS CORRECTED WERE SODIUM RESULTS. THE CUSTOMER STATED THAT QC WAS WITHIN THE ESTABLISHED RANGES. SERVICE WAS DISPATCHED FOR THIS EVENT. THE FIELD SERVICE ENGINEER (FSE) REPLACED THE CARBON BRIDGE, CLEANED THE FLOWCELL, AND REPLACED THE CHLORIDE ELECTRODE TIP. THE FSE VERIFIED THE INSTRUMENT PERFORMANCE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO THIRTY THREE (33) ERRONEOUSLY LOW SODIUM (NA) RESULTS GENERATED BY SYNCHRON LX20 PRO CLINICAL SYSTEM. THE RESULTS WERE REPORTED OUT OF THE LABORATORY. REPEAT TESTING PRODUCED HIGHER RESULTS, AND CORRECTED REPORTS WERE ISSUED. THE RESULTS ARE SHOWN IN THE ATTACHED FILE. PATIENT TREATMENT WAS NOT INITIATED OR WITHHELD BASED UPON THE ERRONEOUS RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON® LX20 PRO CLINICAL SYSTEM CLINICAL CHEMSTRY ANALYZER JJE BECKMAN COULTER, INC. LX20 PRO NA

Patients

Seq Age Sex Outcome Treatment
1