FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX -EMS DEFIBRILLATOR

MDR report key: 2083155 · Received April 13, 2011

Report

Report Number
1218950-2011-01006
Event Type
Malfunction
Date Received
April 13, 2011
Report Date
March 14, 2011
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED A RED X AND CHIP AS THE POWER WAS APPLIED. THE SETTINGS ON THE DEVICE KEPT ON RESETTING BACK TO DEFAULT VALUES. THERE WAS NO REPORTED PT INVOLVEMENT. A PHILIPS FIELD SERVICE ENGINEER EVALUATED THE DEVICE AND CONFIRMED THE PROBLEM. A PHILIPS INVESTIGATOR CONTACTED THE FIELD SERVICE ENGINEER FOR FURTHER CLARIFICATION OF THE SYMPTOM. THE FSE STATED THAT THE DEVICE HAD FAILED TO POWER UP. THE FSE STATED THAT THE PROBLEM WAS RESOLVED BY REPLACING THE PROCESSOR PCA.

Description of Event or Problem · 1

THE CUSTOMER REPORTED A RED X AND CHIP AS THE POWER WAS APPLIED. THE SETTINGS ON THE DEVICE KEPT ON RESETTING BACK TO DEFAULT VALUES. THERE WAS NO REPORTED PT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEARTSTART MRX -EMS DEFIBRILLATOR MKJ PHILIPS HEALTHCARE M3536A

Patients

Seq Age Sex Outcome Treatment
1