FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 2083135 · Received April 12, 2011

Report

Report Number
1218950-2011-01011
Event Type
Malfunction
Date Received
April 12, 2011
Report Date
March 18, 2011
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE DEVICE FAILED TO POWER UP VIA BATTERY POWER. THE DEVICE WAS EVALUATED BY A PHILIPS FIELD SERVICE ENGINEER. THE SYMPTOM WAS VERIFIED. THE BATTERY WAS RESEATED TO RESOLVE THE ISSUE. WE ARE CONSIDERING THIS A MALFUNCTION RESULTING FROM AN INCOMPLETE CONNECTION BETWEEN THE BATTERY AND THE BATTERY PCA.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DEVICE FAILED TO POWER UP VIA BATTERY POWER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEART START XL MKJ PHILIPS HEALTHCARE M4735A

Patients

Seq Age Sex Outcome Treatment
1