FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 2083094 · Received April 12, 2011

Report

Report Number
1218950-2011-00989
Event Type
Malfunction
Date Received
April 12, 2011
Report Date
March 15, 2011
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE DEVICE REPEATEDLY FAILED, THE USER INITIATED SHIFT/EXTENDED SELF TEST WITH AN ERROR CODE OF 90007 (PACER FAILURE). THERE WAS NO INTERRUPTION OF THE TEST PROCESS, AND THERE WAS NO PATIENT INVOLVEMENT. THIS COMPLAINT IS STILL BEING INVESTIGATED. A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DEVICE REPEATEDLY FAILED, THE USER INITIATED SHIFT/EXTENDED SELF TEST WITH AN ERROR CODE OF 90007 (PACER FAILURE). THERE WAS NO INTERRUPTION OF THE TEST PROCESS, AND THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEART START XL MKJ PHILIPS HEALTHCARE M4735A

Patients

Seq Age Sex Outcome Treatment
1