FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 2083076 · Received March 31, 2011

Report

Report Number
1218950-2011-00873
Event Type
Malfunction
Date Received
March 31, 2011
Report Date
March 3, 2011
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE KEYS ON THE FRONT PANEL WERE NOT WORKING. THERE WAS NO PATIENT INVOLVEMENT. THE DEVICE WAS EVALUATED BY A THIRD PARTY SERVICE PROVIDER. THE ISSUE WAS LOCALIZED TO THE BEZEL ASSEMBLY.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE KEYS ON THE FRONT PANEL WERE NOT WORKING. THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEART START XL MKJ PHILIPS HEALTHCARE M4735A

Patients

Seq Age Sex Outcome Treatment
1