FDA Adverse Event Malfunction Summary report: N

MP30 INTELLIVUE PATIENT MONITOR

MDR report key: 2082750 · Received April 28, 2011

Report

Report Number
9610816-2011-00222
Event Type
Malfunction
Date Received
April 28, 2011
Report Date
April 7, 2011
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MHX
PMA / PMN Number
K030038
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE CUSTOMER REPORTED THAT THE ALARM SILENCE KEY IS ACTIVATING INDEPENDENTLY OF THE USER. NO PATIENT HARM WAS REPORTED. BASED ON THE PRODUCT INFORMATION, SHOULD THIS OCCUR, IT IS POSSIBLE THAT A PATIENT ALARM WILL NOT BE HEARD BY THE USER. THE CUSTOMER REPORTED THAT THIS TOUCH SCREEN WAS PHYSICALLY DAMAGED AND THE INDICATOR FOR ALARM SILENCING WAS APPEARING INTERMITTENTLY EVEN THOUGH THERE WAS NO ALARM CONDITION. PHILIPS IS IN THE PROCESS OF OBTAINING ADDITIONAL INFORMATION REGARDING THIS INCIDENT AND THE COMPLAINT IS STILL UNDER INVESTIGATION. A FINAL REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE ALARM SILENCE KEY IS ACTIVATING INDEPENDENTLY OF THE USER. NO PATIENT HARM WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 MP30 INTELLIVUE PATIENT MONITOR MHX PHILIPS MEDICAL SYSTEMS M8002A

Patients

Seq Age Sex Outcome Treatment
1