FDA Adverse Event Malfunction Summary report: N

ACCESS® 2I IMMUNOASSAY ANALYZER

MDR report key: 2082425 · Received May 10, 2011

Report

Report Number
2122870-2011-01337
Event Type
Malfunction
Date Received
May 10, 2011
Date of Event
April 9, 2011
Report Date
April 9, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K023049
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLE COLLECTION AND CENTRIFUGATION DATA WERE NOT SUPPLIED. WHILE TROUBLESHOOTING WITH BCI CUSTOMER TECHNICAL SPECIALIST (CTS), CUSTOMER NOTED THAT THE WHITE FITTINGS WERE LOOSE, WHICH CUSTOMER PROCEEDED TO TIGHTEN. CUSTOMER THEN RAN A SYSTEM CHECK WHICH PASSED. CTS FOLLOWED UP WITH CUSTOMER AND CUSTOMER STATED THERE WERE NO FURTHER ISSUES. ALTHOUGH HARDWARE ISSUES WERE ADDRESSED, A CLEAR ROOT CAUSE COULD NOT BE DETERMINED FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) TO REPORT GETTING INDETERMINATE (IND) FLAGS GENERATED BY THE ACCESS 2I IMMUNOASSAY ANALYZER ON FOUR (4) DIFFERENT PATIENT VALUES FOR TROPONIN (ACCUTNI). THE RESULTS WERE NOT REPORTED OUT OF THE LAB AND THERE WAS NO EFFECT ON PATIENTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2I IMMUNOASSAY ANALYZER DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. ACCESS® 2I N/A

Patients

Seq Age Sex Outcome Treatment
1