FDA Adverse Event Malfunction Summary report: N

COULTER® AC*T 8/10 ANALYZER

MDR report key: 2082331 · Received May 9, 2011

Report

Report Number
1061932-2011-00397
Event Type
Malfunction
Date Received
May 9, 2011
Date of Event
April 6, 2011
Report Date
April 11, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K973634
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLE COLLECTION DETAILS WERE NOT PROVIDED. QC WAS RUN BEFORE AND AFTER THIS EVENT AND RESULTS WERE WITHIN SPECIFICATIONS. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED: THE FSE PERFORMED A FULL DECONTAMINATION, INSPECTION AND VERIFICATION OF THE INSTRUMENT. ALL RESULTS WERE WITHIN SPECIFICATIONS AND VALIDATION WAS COMPLETED. . THE ROOT CAUSE BASED ON DATA PROVIDED IS MOST LIKELY RELATED TO SAMPLE MIXING. THE PATIENT'S RESULTS ARE INDICATIVE OF INADEQUATE MIXING. PER BCI LABELING: "WHEN WBC AND PLT RARE TOO HIGH OR LOW, HGB AND RBC ARE OPPOSITE, TOO LOW OR HIGH. SAMPLE WAS NOT MIXED ADEQUATELY BEFORE ASPIRATION. REMIX SAMPLE AND CYCLE AGAIN."

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC, (BCI) REGARDING INCORRECT LOW WHITE BLOOD COUNT (WBC), PLATELET (PLT) AND HIGH RED BLOOD COUNT (RBC), HEMOGLOBIN (HGB), AND HEMATOCRIT (HCT) RESULTS, WITHOUT INSTRUMENT GENERATED FLAGS, GENERATED BY THE COULTER ACT 8/10 ANALYZER FOR ONE PATIENT. THE RESULTS WERE REPORTED OUT OF THE LAB. THE SAME PATIENT WAS REDRAWN 2 DAYS LATER AND RUN ON THIS AND ON A DIFFERENT INSTRUMENT WHERE BOTH INSTRUMENTS GAVE RESULTS THAT WERE CONSIDERED CORRECT. THE ORIGINAL SPECIMEN WAS THEN RE-TESTED ON THE DIFFERENT INSTRUMENT AND OBTAINED RESULTS CORRELATED WITH THE SECOND SAMPLE. A CORRECTED REPORT WAS ISSUED. THERE WAS NO DEATH, SERIOUS INJURY, OR EFFECT TO PATIENT TREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® AC*T 8/10 ANALYZER HEMATOLOGY ANALYZER GKZ BECKMAN COULTER, INC. AC* T 8/10 N/A

Patients

Seq Age Sex Outcome Treatment
1