FDA Adverse Event Malfunction Summary report: N

TRUETRACK

MDR report key: 2081844 · Received April 5, 2011

Report

Report Number
1052693-2011-00015
Event Type
Malfunction
Date Received
April 5, 2011
Date of Event
March 1, 2011
Report Date
April 5, 2011
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K032657
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE USER IS INSTRUCTED TO VERIFY THE CODE CHIP NUMBER WITH BOTH THE CODE NUMBER PRINTED ON THE TEST STRIP BOX AND THE CODE NUMBER APPEARING IN THE METER DISPLAY UPON INSERTION OF THE CODE CHIP INTO THE METER. THIS INSTRUCTION IS PROVIDED IN THE USER MANUAL. THE USER IS INSTRUCTED TO PERFORM THIS STEP PRIOR TO TESTING WITH THE DEVICE.

Description of Event or Problem · 1

PHARMACY CALLED THAT A CUSTOMER CLAIMED THE TEST STRIP BOX (100 CT) CONTAINED THE WRONG CODE CHIP SO THEY DID NOT WORK PROPERLY. CUSTOMER WENT TO THE DOCTOR FOR LOW BLOOD SUGAR. NO INJURY REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 TRUETRACK BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUETRACK RK3248

Patients

Seq Age Sex Outcome Treatment
1