FDA Adverse Event Malfunction Summary report: N

STEALTHSTATION S7 SYSTEM

MDR report key: 2081198 · Received April 21, 2011

Report

Report Number
1723170-2011-00816
Event Type
Malfunction
Date Received
April 21, 2011
Date of Event
March 18, 2010
Report Date
March 18, 2010
Manufacturer
MEDTRONIC NAVIGATION, INC.
Product Code
HAW
PMA / PMN Number
K050438
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

PER SOFTWARE INVESTIGATION, THE ISSUE OCCURS IF USER CREATES A/ MANY PLAN(S) IN THE NAVIGATE TASK AND COMES ACROSS A FREEZE/ CRASH SCENARIO WHERE USER HAS TO EITHER DO A HARD SHUT DOWN OR PRESS CTRL+ALT+BACKSPACE. WHEN USER RE-ENTERS S/W THEN THE PLANS ARE NOT AVAILABLE ANYMORE. THIS IS BECAUSE, THE PLANS ARE CREATED IN NAVIGATE TASK AND SINCE A PROPER EXIT PATTERN IS NOT FOLLOWED, THE PLANS ARE NOT TRIGGERED TO GET SAVED.

Description of Event or Problem · 1

MEDTRONIC REP REPORTED THAT WHILE IN NAVIGATE, SHE COULD NOT CLOSE THE TOOL BAR ON THE RIGHT HAND SIDE OF THE SCREEN. SEVERAL MINUTES LATER, THE SOFTWARE FROZE IN NAVIGATE MODE. THE REP PERFORMED A HARD SHUTDOWN. WHEN SHE CAME BACK IN TO THE APPLICATION, THE REGISTRATION WAS PRESENT BUT THE SURGICAL PLANS WERE MISSING. THE SURGEON HAD THREE SURGICAL PLANS CREATED PRIOR TO THE FREEZE. NO IMPACT ON PT OUTCOME REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 STEALTHSTATION S7 SYSTEM STEREOTAXIC INSTRUMENT (HAW) HAW MEDTRONIC NAVIGATION, INC. S7 NA

Patients

Seq Age Sex Outcome Treatment
1 UNK