FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER

MDR report key: 2080914 · Received May 7, 2011

Report

Report Number
2050012-2011-01437
Event Type
Malfunction
Date Received
May 7, 2011
Date of Event
April 7, 2011
Report Date
April 7, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CUSTOMER DID NOT PROVIDE INFORMATION ON SAMPLE COLLECTION AND STORAGE. WHEN LOW RESULT WAS NOTICED, CUSTOMER REPLACED REAGENT AND RECALIBRATED, BUT CALIBRATION FAILED. CALIBRATION AFTER ADDITIONAL TROUBLESHOOTING ALSO FAILED. BSI FIELD SERVICE ENGINEER (FSE) NOTICED THAT THE ALKALINE BUFFER PERI-PUMP WAS INTERMITTENTLY WORKING AND REPLACED IT. FSE ALSO REPLACED A DAMAGED CO2 ELECTRODE RETAINER NUT AND PERFORMED THE EIC VALVE REPLACEMENT MODIFICATION. FSE VERIFIED PERFORMANCE AFTER SERVICE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) TO REPORT A FALSE LOW CO2 RESULT OF 9 MMOL/L, GENERATED BY THE UNICEL DXC 800 PRO SYNCHRON CHEMISTRY ANALYZER. RESULT WAS NOT REPORTED OUT OF THE LAB. REPEAT TESTING OF THE SAMPLE ON AN ALTERNATE INSTRUMENT GENERATED A CO2 IN THE NORMAL RANGE. THE CUSTOMER COULD NOT PROVIDE THE ACTUAL RESULT. NO REPORT OF DEATH OR INJURY HAVE BEEN REPORTED IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 800 PRO N/A

Patients

Seq Age Sex Outcome Treatment
1