FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2080842 · Received May 6, 2011

Report

Report Number
2122870-2011-01263
Event Type
Malfunction
Date Received
May 6, 2011
Date of Event
April 8, 2011
Report Date
April 8, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
MMI
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLE COLLECTION AND CENTRIFUGATION INFORMATION WERE NOT SUPPLIED. CUSTOMER DID NOT FOLLOW THE OUTLINED PROCEDURE FOR LOADING A NEW REAGENT PACK ON THE SYSTEM. SERVICE WAS NOT DISPATCHED, AS CUSTOMER WAS NOT QUESTIONING INSTRUMENT PERFORMANCE. ROOT CAUSE IS ASSOCIATED WITH USER ERROR.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) TO REPORT A REAGENT PACK MIS-LOAD THAT LED TO THREE (3) ERRONEOUS TRONPONIN (ACCUTNI) RESULTS ON THE ACCESS 2 IMMUNOASSAY SYSTEM. ALL THREE (3) RESULTS WERE REPORTED OUT OF THE LABORATORY. REPEAT ANALYSIS OF SAMPLES WERE PERFORMED AND REPORTS WERE AMENDED. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER MMI BECKMAN COULTER INC. ACCESS® 2 N/A

Patients

Seq Age Sex Outcome Treatment
1