FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEMS

MDR report key: 2080751 · Received May 6, 2011

Report

Report Number
2050012-2011-01533
Event Type
Malfunction
Date Received
May 6, 2011
Date of Event
April 8, 2011
Report Date
April 8, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO SERVICE REQUEST WAS GENERATED FOR THIS EVENT. CUSTOMER WAS TO CALL BACK IF CONTINUED TO SEE PROBLEMS. AS OF (B)(6) 2011, CUSTOMER HAD NOT CALLED CTS TO REPORT ANY FURTHER ISSUES.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) CUSTOMER TECHNICAL SUPPORT (CTS) AND REPORTED THAT THEIR ELECTROLYTES ON UNICEL DXC 600 PRO SYNCHRON CLINICAL SYSTEMS WERE FAILING CALIBRATION. UPON TROUBLESHOOTING THE CALIBRATION FAILURE, IT WAS DETERMINED THAT A LEAK EXISTED WHICH THE CUSTOMER OBSERVED COMING FROM THE OVERFLOW TRAY UNDERNEATH THE ISE MODULE; CUSTOMER WAS UNABLE TO DETERMINE THE EXACT SOURCE OF LEAK. AFTER INSPECTING THE ISE MODULE MORE CLOSELY, IT WAS FOUND THE ISE BUFFER LINE WAS DETACHED FROM THE RATIO PUMP; CUSTOMER RECONNECTED THE LINE AND PRIMED INSTRUMENT; NO FURTHER LEAKING OBSERVED. THERE WAS NO EFFECT TO PATIENT OR USER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEMS CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 600 PRO N/A

Patients

Seq Age Sex Outcome Treatment
1