FDA Adverse Event Malfunction Summary report: N

ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM

MDR report key: 2080159 · Received April 6, 2011

Report

Report Number
2531779-2011-02330
Event Type
Malfunction
Date Received
April 6, 2011
Date of Event
March 10, 2011
Report Date
March 10, 2011
Manufacturer
ANIMAS CORP.
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PUMP WAS RETURNED TO ANIMAS FOR EVAL. THE KEYPAD WAS FOUND TO BE INTACT; NO PEELING OR LIFTING WAS OBSERVED. ALL KEYPAD BUTTONS WERE INTERMITTENTLY RESPONSIVE DURING TESTING. IT WAS CONFIRMED THAT THE KEYPAD BUTTONS ARE STICKING WHEN PRESSED. DURING INVESTIGATION, THE OK AND DOWN ARROW KEY CONTACTS WERE OBSERVED TO BE INVERTED, AND THE UP ARROW KEY CONTACT WAS MISALIGNED. THERE WAS EVIDENCE OF KEYPAD CONTAMINATION FOUND UNDER ALL KEY CONTACTS.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE KEYPAD BUTTONS WERE STICKING AND INTERMITTENTLY UNRESPONSIVE. A FAMILY MEMBER REPORTED THAT THE UP ARROW, DOWN ARROW, AND OK KEYPAD BUTTONS HAVE BECOME INCREASINGLY UNRESPONSIVE TO BUTTON PRESSES. SHE NOTED THAT THE BUTTONS STICK, AND THEY DO NOT CLICK AND SPRING BACK WHEN PRESSED. THE FAMILY MEMBER DENIED PHYSICAL DAMAGE TO THE RUBBER KEYPAD; DENIED EXPOSING THE PUMP TO WATER; AND STATED THAT THE PT CARRIES THE PUMP IN HER BRA, ON HER WAIST WITH A CLIP, OR IN HER POCKET.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH PING GLUCOSE MANAGEMENT SYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORP. ONE TOUCH PING

Patients

Seq Age Sex Outcome Treatment
1 18 YR