FDA Adverse Event Malfunction Summary report: N

COBAS C 303 ANALYTICAL UNIT

MDR report key: 20799949 · Received November 27, 2024

Report

Report Number
1823260-2024-03470
Event Type
Malfunction
Date Received
November 27, 2024
Date of Event
November 10, 2024
Report Date
January 9, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
UDI-DI
07613336220153
PMA / PMN Number
K220134
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

IN THE INITIAL MEDWATCH, THE FIRST LINE OF B5 DESCRIBE EVENT OR PROBLEM SHOULD HAVE BEEN: "THE INITIAL REPORTER RECEIVED QUESTIONABLE K ELECTRODE RESULTS FROM ONE PATIENT SAMPLE TESTED ON THE COBAS C 303 ANALYTICAL UNIT.". INSTEAD OF: "THE INITIAL REPORTER RECEIVED QUESTIONABLE K ELECTRODE RESULTS FROM THREE PATIENT SAMPLES TESTED ON THE COBAS C 303 ANALYTICAL UNIT.". THE CUSTOMER STATED THAT THE QCS WERE WITHIN THE SPECIFIED RANGES. THE CUSTOMER DID NOT REPORT ANY OTHER ISSUES AFTER SERVICE. THE INVESTIGATION DETERMINED THE SERVICE ACTIONS RESOLVED THE ISSUE.

Additional Manufacturer Narrative · 0

THE ELECTRODE LOT NUMBER AND EXPIRATION DATE WERE REQUESTED BUT NOT PROVIDED. THE FIELD SERVICE ENGINEER INSPECTED THE ANALYZER AND PERFORMED ION-SELECTIVE ELECTRODE (ISE) CHECKS, FAILING FOR K. HE FOUND LIQUID BETWEEN THE ELECTRODES. HE THEN CLEANED AND RESET THE ELECTRODES AND LET THE ACTIVATOR SET IN THE ELECTRODES FOR 15 MINUTES. HE VERIFIED THE ANALYZER'S PERFORMANCE BY SUCCESSFUL ISE AND PRECISION CHECKS. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THE INITIAL REPORTER RECEIVED QUESTIONABLE K ELECTRODE RESULTS FROM THREE PATIENT SAMPLES TESTED ON THE COBAS C 303 ANALYTICAL UNIT. THE INITIAL RESULT WAS 8.16 MMOL/L. THE REPEAT RESULT WAS 3.79 MMOL/L. THE REPEAT RESULT WAS DEEMED CORRECT. THE INITIAL RESULT WAS DEEMED UNUSUALLY HIGH AND WAS NOT REPORTED OUTSIDE THE LABORATORY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
831356 COBAS C 303 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS 07613336220153

Patients

Seq Age Sex Outcome Treatment
1 56 YR Male