FDA Adverse Event Malfunction Summary report: N

660 NM 75 MW DENTAL PROBE

MDR report key: 20794891 · Received November 27, 2024

Report

Report Number
3003899624-2024-00006
Event Type
Malfunction
Date Received
November 27, 2024
Date of Event
September 16, 2024
Report Date
November 27, 2024
Manufacturer
THOR PHOTOMEDICINE LTD
Product Code
ILY
UDI-DI
05060494130114
PMA / PMN Number
K033923
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THERE WERE NO REPORTS OF PATIENT OR USER HARM. THE INITIAL USER REPORT DID NOT NOTE ANY CONCERNS, INJURY OR USER HARM. THIS MDR IS BEING SUBMITTED AS A LATER VERBAL REPORT NOTED THE "LIGHT GUIDE BROKE OFF INTO THE HAND OF A NURSE WHO WAS TRYING TO UN-JAM IT"; NO USER HARM OCCURRED, THE USER DID NOT MENTION ANY CONCERN OF POSSIBLE HARM AT ANY POINT. THOR UNDERSTANDS THAT THE SUBMISSION OF THIS MDR REPORT IS DELAYED BEYOND THE 30 DAY PERIOD. THE THIRD PARTY COMPANY THAT WAS AUTHORISED TO SUBMIT THE MDR REPORTS ON BEHALF OF THOR BECAME UNAVAILABLE AND ARE NO LONGER USED. SETTING UP THOR PROFILE ON THE ESG PORTAL WAS A PROTRACTED PROCESS.

Description of Event or Problem · 0

NO ADVERSE EVENT OR USER HARM REPORTED. THIS MDR IS BEING SUBMITTED AS A VERBAL REPORT ON 16 SEPT 2024 NOTED THE "LIGHT GUIDE BROKE OFF INTO THE HAND OF A NURSE WHO WAS TRYING TO UN-JAM IT"; NO USER HARM OCCURRED, THE USER DID NOT MENTION ANY CONCERN OF POSSIBLE HARM AT ANY POINT. THIS VERBAL REPORT RELATES TO AN EARLIER REPAIR REQUEST ON JUNE 23 2024 STATING "THE USERS GOT ROUGH WITH HANDPIECE WHILE REMOVING THE BLACK PLASTIC TIP. THE TIP LENSES WERE BROKEN AND NOW A NEW TIP WILL NOT INSERT IN THE HANDPIECE. THEY MUST HAVE BENT THE INTERNAL AREA THAT THE TIP FITS INTO".

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
844564 660 NM 75 MW DENTAL PROBE ILY THOR PHOTOMEDICINE LTD S2173 05060494130114

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown