FDA Adverse Event Malfunction Summary report: N

LIFELINE

MDR report key: 20793155 · Received November 27, 2024

Report

Report Number
3003521780-2024-01324
Event Type
Malfunction
Date Received
November 27, 2024
Report Date
October 29, 2024
Manufacturer
DEFIBTECH, L.L.C.
Product Code
MKJ
UDI-DI
10815098020000
PMA / PMN Number
P160032
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

DURING TROUBLESHOOTING WITH THE CUSTOMER, IT WAS CONFIRMED THAT THE AED IS FUNCTIONING AS DESIGNED AND CAN REMAIN IN SERVICE. HOWEVER, WHEN TESTED WITH A REPLACEMENT BATTERY PACK, A SERVICE CODE WAS IDENTIFIED. IF LEFT UNADDRESSED, THIS ISSUE COULD HAVE LED TO THE GRADUAL DEPLETION OF THE BATTERY PACK OVER TIME. AS A FOLLOW-UP, PROPER MAINTENANCE PROCEDURES FOR THE DEVICE WERE REVIEWED WITH THE CUSTOMER TO ENSURE ONGOING RELIABILITY.

Description of Event or Problem · 0

A CUSTOMER REPORTED THEIR AED IS FLASHING RED AND PROMPTING A "REPLACE BATTERY PACK NOW WARNING. THEY REPORTED THIS DID NOT OCCUR DURING PATIENT USE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2383654 LIFELINE AUTOMATED EXTERNAL DEFIBRILLATORS MKJ DEFIBTECH, L.L.C. DDU-100A 10815098020000

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown