FDA Adverse Event Malfunction Summary report: N

AVALON FM30 FETAL MONITOR

MDR report key: 20772784 · Received November 25, 2024

Report

Report Number
9610816-2024-000902
Event Type
Malfunction
Date Received
November 25, 2024
Date of Event
November 13, 2024
Report Date
January 9, 2025
Manufacturer
PHILIPS MEDIZIN SYSTEME BÖBLINGEN GMBH
Product Code
HGM
UDI-DI
00884838000414
PMA / PMN Number
K140535
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

PHILIPS IS IN THE PROCESS OF OBTAINING ADDITIONAL INFORMATION CONCERNING THIS EVENT AND THE COMPLAINT IS STILL UNDER INVESTIGATION. A FINAL REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE. E1: (B)(6).

Additional Manufacturer Narrative · 0

A PHILIPS REMOTE SERVICE ENGINEER (RSE) INTERVIEWED THE CUSTOMER AND DISPATCHED A PHILIPS FIELD SERVICE ENGINEER (FSE) ONSITE TO CHECK THE UNIT OVER TO ENSURE THE TRANSDUCERS WERE DOCKING AS THEY SHOULD BE AND THE WIRELESS CHECKS WERE DONE, AS WELL AS, FREE OF INTERFERENCE. ONCE ONSITE, THE FSE CONDUCTED AN OBR SCAN, AND DECIDED TO CHANGE ROOM 8 FROM CHANNEL 9 TO CHANNEL 11. ROOM 7 REMAINS ON CHANNEL 8. THE FSE FOUND THE ADJUSTMENT CREATED A LARGER GAP BETWEEN RF CHANNELS, PARTICULARLY AS THE MOST AFFECTED AREAS ARE ROOM 7 AND ROOM 8. THROUGH OBSERVATION, THE FSE FOUND THE DEVICE TO BE OPERATING WITHOUT ISSUES. THE FSE LATER ON DISCOVERED A FIELD CHANGE ORDER (FCO) LINKED TO AN ISSUE WITH THE FETAL MONITOR'S BASE STATION THAT WARRANTED A SOFTWARE UPDATE FROM B.01.07 TO B.02.01. ONCE THE SOFTWARE UPDATE WAS ADMINISTERED UPON THE DEVICE, THE ISSUE WAS RESOLVED. THE UNIT RETURNED TO WORKING SPECIFICATION. NO FURTHER INVESTIGATION OR ACTION IS WARRANTED AT THIS TIME.

Description of Event or Problem · 0

IT WAS REPORTED THE FETAL HEART RATE (FHR) KEPT DROPPING OUT EVERY 10 SECONDS OR SO. WHEN IT CAME BACK, THE HEART RATE WAS HIGH AND THEN IT WOULD DROP. THE DEVICE WAS IN USE ON PATIENT AT TIME OF EVENT, THERE WAS NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1786746 AVALON FM30 FETAL MONITOR AVALON FM30 FETAL MONITOR HGM PHILIPS MEDIZIN SYSTEME BÖBLINGEN GMBH M2703A 00884838000414

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown