FDA Adverse Event Malfunction Summary report: N

SYNCHRON LX® I 725 CLINICAL SYSTEM

MDR report key: 2077161 · Received May 4, 2011

Report

Report Number
2050012-2011-01444
Event Type
Malfunction
Date Received
May 4, 2011
Date of Event
April 4, 2011
Report Date
April 4, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K023049
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

BCI FIELD SERVICE ENGINEER (FSE) DETERMINED THAT THE WASH TOWER VACUUM VALVE WAS FAILING INTERMITTENTLY AND THE VACUUM PROBE TUBING WAS CRACKED. TDM (THERAPEUTIC DRUG MONITOR) QC WAS STILL HIGH AFTER CALIBRATION, ALTHOUGH OTHER CALIBRATIONS AND QC WERE GOOD. THE FSE REPLACED PHOTOMETER AND NUMEROUS BUBBLE GENERATOR VALVES BUT PROBLEM DID NOT RESOLVE. FURTHER TROUBLESHOOTING REVEALED A DEFECTIVE Y CONNECTOR ON THE DEGASSER ASSEMBLY, WHICH WAS RESTRICTING WATER FLOW TO BUBBLE GENERATOR. FSE VERIFIED REPAIRS PER ESTABLISHED PROCEDURES.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO QC FAILURES ON THE CARTRIDGE CHEMISTRY SIDE AND FLUID LEAKS ON SYNCHRON LXI 725 CLINICAL SYSTEM. THE CUSTOMER OBSERVED A DRY WHITE CRUSTY SUBSTANCE ON THE BLACK TRAY BELOW THE REAGENT PROBE AND SOME LIQUID ON THE TRAY AFTER CLEANING THE DRY SUBSTANCE. THE CUSTOMER ALSO REPORTED CUVETTE NOT DRY ERRORS. THERE WAS NO EFFECT TO PATIENT OR USER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON LX® I 725 CLINICAL SYSTEM CLINICAL CHEMSTRY ANALYZER JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1