FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER

MDR report key: 2076435 · Received May 4, 2011

Report

Report Number
2050012-2011-01441
Event Type
Malfunction
Date Received
May 4, 2011
Date of Event
April 1, 2011
Report Date
April 4, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ERRONEOUS DATA GENERATED. USE ERROR LIKELY DUE TO SUSPECTED LOW SAMPLE VOLUME.

Description of Event or Problem · 1

BECKMAN COULTER INC. (BCI) CONTACTED THE CUSTOMER AFTER IT WAS DETERMINED THROUGH INTERNAL MONITORING THAT ONE GLUCOSE RESULT ON A UNICEL DXC 800 PRO SYNCHRON CHEMISTRY ANALYZER WAS ERRONEOUSLY LOW WHEN RUNNING IN DUPLICATE MODE. IN ADDITION, OTHER ASSAYS FOR THE SAME SAMPLE (I.E., CHLORIDE, CREATININE, PHOSPHORUS, SODIUM, AND TOTAL PROTEIN) GENERATED RESULTS WHICH WERE BELOW THE RESPECTIVE REFERENCE RANGES FOR THESE ANALYTES TESTED. THE CUSTOMER DID NOT CALL BCI TO COMPLAIN ABOUT THE LOW RESULTS OBTAINED. THE INITIAL GLUCOSE RESULT YIELDED 30 MG/DL. A REPEAT ANALYSIS FOR GLUCOSE GENERATED AN EXPECTED RESULT OF 180 MG/DL. ADDITIONAL REPEAT DUPLICATE ANALYSES PERFORMED YIELDED GLUCOSE RESULTS OF 182/182 MG/DL. THE REPEAT ANALYSES FOR THE OTHER ANALYTES PREVIOUSLY TESTED (I.E., CHLORIDE, CREATININE, PHOSPHORUS, SODIUM, AND TOTAL PROTEIN) YIELDED EXPECTED RESULTS. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. PATIENT TREATMENT WAS NOT IMPACTED. AFTER CONTACTING THE CUSTOMER, BCI RECEIVED A RESPONSE BACK FROM THE CUSTOMER INDICATING THAT USE ERROR WAS THE LIKELY CAUSE OF THE ERRONEOUS RESULTS DUE TO A SUSPECTED LOW SAMPLE VOLUME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. NA

Patients

Seq Age Sex Outcome Treatment
1