FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 20748038 · Received November 21, 2024

Report

Report Number
2955842-2024-22249
Event Type
Malfunction
Date Received
November 21, 2024
Date of Event
November 1, 2024
Report Date
November 1, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INVESTIGATION WAS COMPLETED TO DETERMINE THE CAUSE OF THIS REPORTED EVENT. AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. FSE REPLACED THE INTEGRATED ELECTROSURGICAL UNIT (IESU) OR ERBE DUE TO ERRORS C-38 AND C-37. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. THE COMPLAINT WAS CONFIRMED BASED ON FIELD EVALUATION. INTUITIVE SURGICAL, INC. (ISI) HAS RECEIVED THE IESU, BUT FAILURE ANALYSIS HAS NOT YET BEEN COMPLETED.

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL, INC. (ISI) DID RECEIVE A DA VINCI PRODUCT INVOLVED WITH THIS COMPLAINT TO PERFORM FAILURE ANALYSIS. THE INTEGRATED ELECTROSURGICAL UNIT (IESU) WAS ANALYZED, AND THE REPORTED FAILURE WAS CONFIRMED AND REPRODUCED. NO ISSUES WERE FOUND DURING VISUAL INSPECTION. THE COMPLAINT WAS CONFIRMED BASED ON THE FAILURE ANALYSIS. ISI REVIEWED THE SITE¿S COMPLAINT HISTORY, WHICH DOES NOT REVEAL ANY RELATED OR DUPLICATE COMPLAINTS INVOLVING THIS PRODUCT AND/OR THIS EVENT. IMAGE(S) AND/OR VIDEO CLIP(S) ASSOCIATED WITH THIS REPORTED EVENT WERE NOT SUBMITTED FOR REVIEW. IN ADDITION, A REVIEW OF THE SITE'S SYSTEM LOGS FOR THE REPORTED PROCEDURE DATE WAS CONDUCTED BY THE ISI TECHNICAL SUPPORT ENGINEER (TSE). THE TSE IDENTIFIED HIGH FREQUENCY CURRENT ERRORS 25913 (C-37 & C-38). THE PROBABLE ROOT CAUSE OF THE REPORTED ERRORS CAN BE ATTRIBUTED TO AN ELECTRICAL/FIBER OPTIC ISSUE ON A COMPONENT OF THE IESU. THIS ISSUE IS CAPTURED IN THE IS4000 FAMILY SHARED CLINICAL RISK ANALYSIS (818001-45) VIA RISK ID G4-SYS-70289.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED PARTIAL NEPHRECTOMY SURGICAL PROCEDURE, THE INTEGRATED ELECTROSURGICAL UNIT (IESU)/ERBE ERROR C-38 OCCURRED WHEN FIRED MONOPOLAR COAG. MONOPOLAR CUT WAS WORKING. THE TECHNICAL SUPPORT ENGINEER (TSE) ADVISED TO REBOOT THE SYSTEM, CUSTOMER DID IT, BUT C-38 AND C-37 OCCURRED AGAIN. THE SURGERY WAS CONTINUED WITH AN EXTERNAL ESU. INTUITIVE SURGICAL, INC. (ISI) I FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE SURGERY WAS COMPLETED USING FT-10. THERE WAS NO PARTICULAR IMPACT ON THE PATIENT, AND THERE WAS NO IMPACT ON THE DOCTOR OR MEDICAL STAFF.

Description of Event or Problem · 0

REFER TO H11 FOR FOLLOW-UP INFORMATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1970609 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-24 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 NA Prefer Not To Disclose DA VINCI INSTRUMENTS AND ACCESSORIES.