FDA Adverse Event Injury Summary report: N

OT ULTRAMINI METER

MDR report key: 2074260 · Received May 2, 2011

Report

Report Number
2939301-2011-03543
Event Type
Injury
Date Received
May 2, 2011
Date of Event
April 24, 2011
Report Date
April 24, 2011
Manufacturer
LIFESCAN INC.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT. 510(K) # IS K061118.

Description of Event or Problem · 1

ON (B)(6) 2011, THE LAY USER/ PATIENT CONTACTED LIFESCAN (LFS) ALLEGING AN ISSUE WITH CODING HER ONETOUCH ULTRAMINI METER. THE COMPLAINT WAS CLASSIFIED BASED ON THE CUSTOMER CARE ADVOCATE (CCA) DOCUMENTATION. THE ALLEGED ISSUE BEGAN ON (B)(6) 2011 AT 725PM. THE CCA WAS ADVISED THE PATIENT MANAGES HER DIABETES WITH GLIPIZIDE PILLS (2.5 MG). THE PATIENT CONTINUED TO TAKE HER USUAL DOSE OF MEDICATION. ABOUT 10-15 MINUTES AFTER THE ALLEGED ISSUE BEGUN, THE PATIENT CLAIMED SHE FELT A SYMPTOM OF SWEATY. AT THE TIME OF TROUBLESHOOTING, THE CCA WALKED THE PATIENT THROUGH CORRECTLY CODING THE SUBJECT METER TO MATCH THE TEST STRIPS. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT REPORTEDLY DEVELOPED SYMPTOMS SUGGESTIVE OF A SERIOUS INJURY AFTER THE ALLEGED METER ISSUE BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRAMINI METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN INC. 3032277

Patients

Seq Age Sex Outcome Treatment
1 82 YR Life Threatening