FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 20738554 · Received November 20, 2024

Report

Report Number
2955842-2024-22185
Event Type
Malfunction
Date Received
November 20, 2024
Date of Event
October 28, 2024
Report Date
October 28, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110720
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL INC. (ISI) RECEIVED THE UNIVERSAL SURGICAL MANIPULATOR (USM) FOR FAILURE ANALYSIS INVESTIGATION. THE UNIT WAS ANALYZED AND THE LOG RECORDED ERROR 32097 COUPLED WITH ERROR 1126 POINTING DOWNSTREAM FROM THE AXES CONTROLLER ARM (ACA). THE UNIT WAS TESTED ON AN IN-HOUSE SYSTEM IN NORMAL MODE WHERE IT TRIGGERED ERROR 1126. THE UNIT WAS ALSO TESTED ON A PATIENT SIDE CART FIXTURE TEST PLATFORM (PFTP) WHERE IT FAILED THE FIBER TEST. TROUBLESHOOTING WAS PERFORMED WITH A GOLDEN CLOCKSPRING FIBER INSTALLED TO VERIFY FAILURE. NO SIGNS OF DAMAGE WERE OBSERVED DURING VISUAL INSPECTION. THE CLOCKSPRING WAS FOUND TO BE THE ROOT CAUSE OF THE REPORTED EVENT.

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE FOUND THE SYSTEM IN A FAULTED STATE. THE ERROR WAS 32097 ON UNIVERSAL SURGICAL MANIPULATOR (USM) 2 AND REPLACED THE USM2. THE SYSTEM WAS VERIFIED AND WAS READY FOR USE. INTUITIVE SURGICAL, INC. (ISI) HAS RECEIVED THE INSTRUMENT; HOWEVER, FAILURE ANALYSIS IS STILL ONGOING. ADDITIONAL INFORMATION IS BEING GATHERED TO DETERMINE THE CONTRIBUTION OF THE DEVICE TO THE CUSTOMER REPORTED ISSUE.

Description of Event or Problem · 0

REFER TO H11 FOR FOLLOW-UP INFORMATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SLEEVE GASTRECTOMY SURGICAL PROCEDURE, THE UNIVERSAL SURGICAL MANIPULATOR (USM) 2 REPORTED RECOVERABLE FAULTS. THE SYSTEM LOGS CONFIRMED REPEATED FAULTS POINTED TO THE UNIVERSAL SURGICAL MANIPULATOR (USM) 2 AXES CONTROLLER, MOTOR (ACM). AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WOULD FOLLOW UP. AT THIS TIME, IT IS UNKNOWN IF THE CUSTOMER CONTINUED THE PROCEDURE IN ITS ORIGINAL CONFIGURATION. THE PROCEDURE WAS DELAYED FOR LESS THAN 15 MINUTES AND COMPLETED AS PLANNED. NO KNOWN IMPACT OR PATIENT CONSEQUENCE WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2458577 DAVINCI XI PATIENT SIDE CART, 4-ARM NAY INTUITIVE SURGICAL, INC 380652-40 N/A 00886874110720

Patients

Seq Age Sex Outcome Treatment
1 NA Prefer Not To Disclose DA VINCI INSTRUMENTS AND ACCESSORIES