FDA Adverse Event Malfunction Summary report: N

AVIVE AED WITH AVIVE CONNECT

MDR report key: 20736880 · Received November 20, 2024

Report

Report Number
3026007685-2024-00012
Event Type
Malfunction
Date Received
November 20, 2024
Date of Event
October 22, 2024
Report Date
November 20, 2024
Manufacturer
AVIVE SOLUTIONS, INC.
Product Code
MKJ
UDI-DI
00860002508559
PMA / PMN Number
P210015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION WAS CONDUCTED AND IT WAS OBSERVED THERE WAS RESIDUE ON THE PCBAS AND HOUSINGS. THE RESIDUE IS MOST LIKELY DUE TO LIQUID DAMAGE AS A RESULT OF USER MISHANDLING.

Description of Event or Problem · 0

CUSTOMER CALLED IN SAYING THEIR AED WILL NOT CHARGE. THEY HAD IT PLUGGED IN FOR ABOUT TWO WEEKS. THE SCREEN DOES NOT TURN ON AND THE AED DOES NOT TURN ON EITHER. WHEN THE CUSTOMER PLUGGED IN THE DEVICE, THE AED FLASHED RED FOR A SECOND. UPON UNPLUGGING AND REPLUGGING IN, THE DEVICE DID NOT FLASH. ADDITIONALLY, THE AED WAS UNRESPONSIVE WHEN PERFORMING A STATUS CHECK.

Description of Event or Problem · 0

CUSTOMER CALLED IN SAYING THEIR AED WILL NOT CHARGE. THEY HAD IT PLUGGED IN FOR ABOUT TWO WEEKS. THE SCREEN DOES NOT TURN ON AND THE AED DOES NOT TURN ON EITHER. WHEN THE CUSTOMER PLUGGED IN THE DEVICE, THE AED FLASHED RED FOR A SECOND. UPON UNPLUGGING AND REPLUGGING IN, THE DEVICE DID NOT FLASH. ADDITIONALLY, THE AED WAS UNRESPONSIVE WHEN PERFORMING A STATUS CHECK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2460369 AVIVE AED WITH AVIVE CONNECT AUTOMATED EXTERNAL DEFIBRILLATOR MKJ AVIVE SOLUTIONS, INC. 00860002508559

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown