FDA Adverse Event Malfunction Summary report: N

SYNCHRON® LX20 PRO CLINICAL SYSTEM

MDR report key: 2073470 · Received May 1, 2011

Report

Report Number
2050012-2011-01124
Event Type
Malfunction
Date Received
May 1, 2011
Date of Event
March 31, 2011
Report Date
March 31, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K965240
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC WAS WITHIN RANGE BEFORE THE EVENT AND LOW AFTER THE EVENT. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND NOTICED THE STIRRER WAS NOT TURNING IN THE CUP MODULE. THE FSE REPLACED THE CREATININE MODULE. HARDWARE IS THE ROOT CAUSE FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC., (BCI) REGARDING ERRATIC CREATININE (CREM) RESULTS GENERATED BY THE SYNCHRON LX20 PRO CLINICAL SYSTEM FOR MULTIPLE PATIENTS. THE RESULTS WERE REPORTED OUT OF THE LAB. THE ORIGINAL SPECIMENS WERE RE-TESTED AND CORRECT CREM RESULTS WERE OBTAINED. PATIENT RESULTS ARE PROVIDED IN ATTACHED FILE. THERE WAS NO CHANGE TO PATIENT TREATMENT OR DIAGNOSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON® LX20 PRO CLINICAL SYSTEM CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. LX20 PRO

Patients

Seq Age Sex Outcome Treatment
1