FDA Adverse Event Malfunction Summary report: N

START-X TIP EMS INSERT 3

MDR report key: 20734165 · Received November 20, 2024

Report

Report Number
8031010-2024-00144
Event Type
Malfunction
Date Received
November 20, 2024
Report Date
November 26, 2024
Manufacturer
MAILLEFER INSTRUMENTS HOLDING SARL
Product Code
ELC
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
EZ
Reporter Occupation
DENTIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

WHILE NO SERIOUS INJURY RESULTED IN THIS EVENT, THERE HAS BEEN A PREVIOUS REPORT RECEIVED WITH A SIMILAR DEVICE WHERE THIS MALFUNCTION RESULTED IN A SERIOUS INJURY. THEREFORE, IT MUST BE PRESUMED THAT RECURRENCE OF THIS MALFUNCTION COULD POSSIBLY CAUSE OR CONTRIBUTE TO A SERIOUS INJURY OR REQUIRE MEDICAL OR SURGICAL INTERVENTION TO PRECLUDE SUCH. AS SUCH, THIS EVENT IS REPORTABLE PER 21CFR PART 803. THE DEVICE WAS NOT RETURNED FOR EVALUATION. HOWEVER, THE LOT NUMBER WAS PROVIDED AND RETAINED-PRODUCT TESTING AND/OR DHR REVIEW ARE PLANNED. THE RESULTS WILL BE SUBMITTED AS THEY BECOME AVAILABLE.

Additional Manufacturer Narrative · 0

INVOLVED PRODUCT THAT BROKE DURING USE WAS NOT RETURNED AND CANNOT BE ANALYZED. MOREOVER, NO UNUSED START-X TIP EMS INSERT 3 IS AVAILABLE FOR EVALUATION. NOTHING UNUSUAL TO REPORT WAS FOUND DURING DHR REVIEW (BATCH #1833636). WE CANNOT RULE ON THE COMPLIANCE OF THE POWER SETTINGS SELECTED BY THE CUSTOMER IN COMPARISON WITH THE ONES RECOMMENDED BY MAILLEFER WHICH ARE EXCLUSIVELY GIVEN FOR EMS GENERATORS. ROOT CAUSES ARE NOT IDENTIFIED. WE WILL TRACK THIS KIND OF EVENT AND MONITOR THE TREND. GENERALLY SPEAKING, SEVERAL FACTORS MAY CONTRIBUTE TO BREAKAGE ISSUE, SUCH AS USURY, PRESSURE OR INCORRECT TECHNIQUE. ALL OF THESE FACTORS MAY AFFECT THE LONGEVITY OF THE TIP. ROOT CAUSES ARE NOT IDENTIFIED.

Description of Event or Problem · 0

IN THIS EVENT IT IS REPORTED THAT START-X TIP EMS INSERT 3 BROKE DURING USE. ALL BROKEN PARTS WERE RETRIEVED FROM PATIENT'S MOUTH. NO INJURY OCCURRED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2313440 START-X TIP EMS INSERT 3 SCALER, ULTRASONIC ELC MAILLEFER INSTRUMENTS HOLDING SARL 1833636

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown