FDA Adverse Event Injury Summary report: N

AU681-02E CHEMISTRY ANALYZER

MDR report key: 2073336 · Received May 1, 2011

Report

Report Number
2050012-2011-01217
Event Type
Injury
Date Received
May 1, 2011
Date of Event
March 30, 2011
Report Date
March 30, 2011
Manufacturer
BECKMAN COULTER MISHIMA K.K.
Product Code
JJE
PMA / PMN Number
K961274
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ON (B)(4) 2011 CUSTOMER RECEIVED SAMPLE PROBE CLOT DETECT ALARMS. QC WAS IN LAB'S RANGES ON (B)(4) 2011. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND ADJUSTED PULSE CORRECTIONS FOR DEAD VOLUMES AND VERIFIED SAMPLE PROBE ALIGNMENT. THE FSE REPLACED THE SAMPLE ARM ASSEMBLY DUE TO LEVEL SENSE ISSUES. ON THE NEXT DAY, THE SAMPLE PROBE WAS HITTING THE SIDE OF THE SAMPLE TUBES. THE FSE FOUND THAT THE WRONG RACK TYPE WAS BEING USED AFTER VERIFYING ALIGNMENTS. THE CUSTOMER WAS TRAINED. A FEW DAYS LATTER, THE FSE ADJUSTED THE MECHANICAL ALIGNMENT OF THE SAMPLE PROBE AND ALSO REALIGNED THE SAMPLER UNIT. THE PROBE WAS COMING CLOSE TO THE SIDE OF THE WASH STATION WHICH COULD HAVE CAUSED INTERMITTENT SHORTING OF LEVEL SENSE. THE FSE WATCHED SEVERAL SAMPLES WITHOUT NESTING CUPS SAMPLE PROPERLY. ROOT CAUSE FOR THIS EVENT IS THE SAMPLE PROBE PLUGGED WITH GEL FROM A SST TUBE DUE TO SAMPLE PROBE MISALIGNMENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC., (BCI) AND STATED THAT AN ERRONEOUS LOW CALCIUM RESULT OF 6.3MG/DL WAS GENERATED BY THE AU681 CHEMISTRY ANALYZER FOR ONE PATIENT. THE RESULT WAS REPORTED OUT OF THE LAB. BECAUSE OF THE PROVIDED STATEMENT, "REPORT STATES UNAVAILABLE FOR RPT TESTING", IT IS UNCLEAR IF PATIENT SAMPLE WAS RE-TESTED. IT IS UNKNOWN IF PATIENT TREATMENT WAS AFFECTED IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AU681-02E CHEMISTRY ANALYZER AU681 CHEMISTRY ANALYZER JJE BECKMAN COULTER MISHIMA K.K. AU681-02E

Patients

Seq Age Sex Outcome Treatment
1