FDA Adverse Event Malfunction Summary report: N

VITROS IMMUNODIAGNOSTIC PRODUCTS TSH REAGENT

MDR report key: 2072878 · Received April 29, 2011

Report

Report Number
3007111389-2011-00042
Event Type
Malfunction
Date Received
April 29, 2011
Date of Event
March 31, 2011
Report Date
April 29, 2011
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
MMI
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ME, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION CONFIRMED THAT HIGHER THAN EXPECTED TSH PATIENT RESULTS WERE OBTAINED WHILE USING THE VITROS 5600 SYSTEM. PERFORMANCE TESTING AND REVIEW OF INSTRUMENT DATA DEMONSTRATED THAT THE VITROS 5600 ANALYZER WAS OPERATING AS EXPECTED AT THE TIME OF THE EVENT. THE INVESTIGATION DID NOT DETERMINE A ROOT CAUSE OF THIS EVENT, HOWEVER, THE AFFECTED VITROS TSH REAGENT CANNOT BE RULED OUT AS A CONTRIBUTING FACTOR.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED HIGHER THAN EXPECTED VITROS TSH PATIENT RESULTS FOR MULTIPLE PATIENT SAMPLES WHILE USING THE VITROS 5600 INTEGRATED SYSTEM. BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. NO DISCREPANT TSH PATIENT RESULTS WERE REPORTED FROM THE LABORATORY TO THE CLINICIAN. THERE WERE NO ALLEGATIONS OF HARM TO PATIENTS AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS, INC. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS IMMUNODIAGNOSTIC PRODUCTS TSH REAGENT IN-VITRO DIAGNOSTIC MMI ORTHO-CLINICAL DIAGNOSTICS 2890

Patients

Seq Age Sex Outcome Treatment
1